What are the responsibilities and job description for the Project Manager position at Riverside Technologies, Inc. (RTI)?
Company Description Riverside Technologies, Inc. (RTI) is a nationwide IT service provider specializing in managed services, IT hardware, warehouse services, and technology deployment. RTI serves corporate clients, educational institutions, and state and local governments, delivering customized solutions for organizations of all sizes. The account management team averages over 25 years of experience with SLED and commercial clients, offering deep insight into complex operational challenges. RTI’s strength lies in its combination of customization, integration, and deployment services, supported by strategic partnerships with leading IT hardware vendors. Clients benefit from RTI’s extensive professional network, including thousands of certified technicians available coast-to-coast.
Riverside Technologies, Inc. is currently seeking a Project Manager. In this role, the Project Manager will be responsible for developing plans, overseeing projects, and driving results. This role is responsible for setting deadlines, assigning responsibilities, managing project budgets, and monitoring progress of projects.
What You’ll Be Doing:
- Define comprehensive scopes of work, resource requirements, and aggressive but achievable timelines for enterprise-scale IT projects.
- Review technical proposals and establish robust Statements of Work (SOWs) and contracts that protect company and customer interests.
- Direct project budget development and administration, ensuring all initiatives meet ROI targets and financial KPIs.
- Lead project audits and quality assurance protocols to ensure every deliverable meets enterprise standards.
- Work directly with customers to align project outcomes with their business goals, acting as the primary point of escalation and communication.
- Effectively manage cross-functional team members in a matrixed environment, fostering collaboration between technical and business units.
- Oversee external vendors and third-party partners to ensure seamless integration and adherence to project timelines.
- Identify, document, and escalate project risks and issues before they impact the critical path.
- Manage the change order process with a focus on protecting project margins and timelines.
- Facilitate high-level status meetings and deliver data-driven reports to stakeholders at all levels of the organization.
What You’ll Need:
- Bachelor's degree in Business, Project Management, Computer Science, or directly related field.
- Deep understanding of IT infrastructure (client servers, routers, software deployment, cabling, and distribution).
- Advanced skills in Microsoft Excel, Word, and PowerPoint, alongside mastery of enterprise project management tools (e.g., MS Project, Smartsheet, or Jira).
- Minimum 2 years of professional enterprise system management experience, backed by a strong track record of managing high-budget IT projects.
- Proven ability to organize, prioritize, and monitor work for a diverse team of professionals.
- Willingness to travel (approximately 10–15%) to project sites for client meetings, site audits, and implementation oversight.
- Must have the ability to lift up to 60 lbs. and utilize proper lifting techniques during equipment staging or site visits.
- Ability to navigate job sites which may include technical rooms, construction environments, or corporate offices.
- Must be able to pass background check and drug screening.