What are the responsibilities and job description for the Resident Care Coordinator & Staff Scheduler position at Riverside Senior Living?
Minimum Eligibility Requirements
- BA in Healthcare related field - preferred
- Qualified Assessor - preferred
- Knowledge and experience processing in Scheduling databases.
- Working Knowledge of computers, including Excel, Word, and MS Office
- Knowledge of nursing specialties, opportunities, and qualifications
- Must possess sensitivity in understanding employees’ needs while maintaining a sense of balance to ensure that staffing/scheduling requirements are met for the facility.
- Ability to represent the facility in a positive and professional manner.
- Must be able to work effectively in an individual or team setting.
- Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
Essential Functions:
- Deals appropriately with a family member and visitor concerns or complaints, documenting the issues and actions taken through the appropriate reporting mechanism
- Manages minor physical plant issues that arise during assigned shifts, reporting as necessary to Maintenance Director and Administrator
- Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift)
- Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner
- Monitors the performance of caregivers for compliance with established policies and procedures, and to ensure quality resident care
- Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations
- Manages shift coverage when staff members call in sick for the oncoming shift
- Participates in Caregiver orientation and training
- Responsible for scheduling and other staffing duties, as requested
- Conducts building tours when requested
- Communicate with family members, physicians, and other outside healthcare providers, such as hospice, wound care, PT, OT, Pharmacy, etc.
- Exercises independent discretion in responding to resident emergencies, determining the need for and contacting emergency services, and/or physician and family, as appropriate
- Documents observations, concerns, changes in resident conditions, incidents, and/or accidents, and ensures that follow-up documentation occurs until the issue is resolved
- Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator
- Communicates resident needs and concerns to family members and physicians
- Records and implements physician orders, following appropriate procedures for fax and telephone orders
- Ensures that information and interventions recorded on resident service plans are implemented by Caregivers
- Receives reports from caregivers before the end of the shift
- Gives report to oncoming Charge Nurse or Lead Caregiver
- Receives report from outgoing Charge Nurse or Lead Caregiver
- Will take the lead on first aid response, safety, and disaster situations while on duty
- Participates in the narcotic count
- Sets up, dispenses, and documents all resident medications
- Responsible for maintaining an orderly medication cart, medication room, and accurate medication administration records
- Monitors the daily care of all residents
Staffing/ Scheduling
- Establishes staffing patterns and schedules for nurses and nursing assistants.
- Works with human resources to advise them of staffing needs, terminations, and other information necessary for the smooth flow of work regarding employees.
- Participates in in-service training.
- Assists in securing staff for absences, leaves, etc., adjusting schedules as required.
- Maintains records on vacations, sick leave, leaves of absence, holidays, and excused and unexcused absences, and recommends appropriate action.
- Assists in administering the uniform policy for the facility.
- Works with the health services supervisor to schedule training classes.
Salary : $24 - $26