Deli Supervisor

JOB SUMMARY:

Assist Deli Manager in the following: supervise selection, pricing, preparation and promotion of designated products and ensure hiring, training and supervision of department staff to meet goals for sales, margin, inventory turns, labor expense, safety, sanitation and customer service in compliance with established practices and policies with the Health Department and applicable insurance and regulatory agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

STOREWIDE:

1. Abide by all Red X policies and procedures as outlined in the employee handbook

2. Consistently and positively promote products and services at Red X.

3. Follow all safety practices and policies.

4. Arrive at all shifts, meetings and training on-time and work scheduled hours.

5. Regularly perform store cleaning and maintain cleanliness to required standards.

6. Maintain a positive attitude.

CUSTOMER SERVICE

1. Exceed expectations of internal and external customers for service and provide a welcoming environment for all in accordance with Red X customer service standards.

a. Ability to deal with difficult or emotional customer situations.

b. Anticipate customer needs.

c. Promptly respond to requests for service and assistance.

2. Treat all customers and co-workers fairly, consistently and with respect

JOB SPECIFICS

1. Assist deli manager in supervising selection, receipt, pricing, preparation and promotion of

designated products to achieve goals for sales, margin, inventory turns, and labor expense.

2. Established practices for safety, sanitation and customer service.

3.Train, supervise, and evaluate department employees in compliance with established

practices and budget restrictions to achieve department goals.

4. Ensure cleanliness of department shelving, appliances, refrigeration equipment, prep areas,

storage areas, office areas, and display areas in compliance with established practices and

communicate to Deli Manager and document any equipment maintenance or safety

concerns and incorporate any equipment and safety needs into budget requests or

allocations.

5. Bring fresh ideas/programs to the deli manager for consideration

6. Ensure the implementation of new programs are executed in a timely manner and carried out

daily to the highest caliber.

7. Perform other tasks assigned by the Deli Manager, Grocery Manager, Assistant Grocery

Manager.

KNOWLEDGE, SKILLS & ABILITIES

• Experience supervising including, but not limited to, training, ensuring accountability and evaluating employees
• Outstanding customer service skills
• Attention to detail and good organizational skills
• Ability to handle multiple demands, work under time pressures, and meet deadlines
• Ability to manage confidential information in a professional and responsible manner
• Willingness to be open, to learn, and to take on new responsibilities
• Demonstrate objectivity, neutrality and calmness under pressure
• Ability to follow through on systems and procedures
• Regular, predictable attendance
• Effective communication skills
• Computer proficiency, e.g., keyboard experience, email, Word, EXCEL
• Ability to read and comprehend instructions
• Ability to work efficiently in a fast-paced environment
• Ability to be flexible and to adapt to changing conditions quickly
• Demonstrated ability to follow through on commitments
• Ability to prioritize tasks
• Experience in commercial cooking/baking, preferably in deli/restaurant/natural foods
• Available to work evenings, weekends and holidays.

WORK ENVIRONMENT

1. Occasional Exposure

a. Outdoor weather conditions (e.g., tasks in loading dock and receiving areas)

2. Frequent Exposure

a. Wet and/or humid conditions (e.g., walk-in/reach-in coolers)

b. Proximity to warm, steamy and/or hot appliances

c. Moving loaded carts/pallets of product in and out of storage/retail areas

3. Constant Exposure

a. Background music and in-store pages

b. Food odors, grain and spice dust, food allergens (e.g., proximity to preparation of seafood)

ESSENTIAL PHYSICAL REQUIREMENTS

1. Ability to frequently lift and move up to 60 lbs throughout the shift.

2. Frequently stand, walk, squat, bend, sit, balance and rotate your body.

3. Frequently ascend and descend stairs, ladders and step stools.

4. Ability to safely use sharp cutting instruments.

5. Use of hands and feet to operate machinery such as computer keyboard, copier, department

equipment and appliances

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience:

• Restaurant Experience: 1 year (Preferred)

Work Location: In person

Salary : $17