Business Development Specialist

Riverside Mfg., LLC has built a reputation for excellence in delivering build-to-print solutions, collaborating on custom electronic designs, and providing comprehensive contract manufacturing services. 

Reports To: VP of Sales

SUMMARY

Responsible for driving revenue growth through the development of new business and management of existing accounts. This role combines strategic business development, market analysis, and hands-on sales execution to expand market presence, strengthen customer relationships, and achieve sales targets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following (other duties may be assigned):

• Perform full-cycle account management including initiating, developing, and maintaining relationships with new and existing customers 
• Generate new business through lead generation activities including cold calling, email outreach, networking, and market research 
• Identify and pursue new business opportunities, target markets, and potential clients 
• Develop and execute sales strategies to achieve growth targets and expand market share 
• Prepare and present proposals, quotes, and product information to customers 
• Maintain and nurture client relationships through regular interactions (phone, email, in-person visits) 
• Track and manage sales activities, pipeline, and customer interactions using CRM systems 
• Conduct market analysis to identify trends, competitive positioning, and emerging opportunities 
• Collaborate with marketing, engineering, and operations teams to align on growth strategies and customer needs 
• Participate in telemarketing campaigns, marketing initiatives, and trade shows 
• Attend industry events, seminars, and training to stay current on market trends and technologies 
• Assist with forecasting and planning for standard products and targeted accounts 
• Provide ongoing support to customers by resolving issues, answering questions, and ensuring satisfaction 
• Manage a regional territory and develop targeted account strategies 
• Support department leadership with strategic initiatives and reporting 
• Comply with all company safety practices, policies, and standards of conduct 

QUALIFICATIONS

To perform this job successfully, an individual must demonstrate the following:

• Strong communication and negotiation skills, with the ability to engage stakeholders including senior-level decision makers 
• Proven sales acumen with experience in lead generation, pipeline management, and achieving KPIs 
• Excellent analytical skills with the ability to interpret market data and business performance 
• Strong organizational and time management skills with the ability to manage multiple priorities 
• Self-motivated, results-driven, and able to work independently 
• High level of professionalism, attention to detail, and customer focus 
• Strong decision-making and critical thinking abilities 
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and CRM systems 
• Ability to adapt to changing priorities and business needs 
• Willingness to travel (approximately 50%) 

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree in Business, Engineering, or a related field (or equivalent experience) 
• 3–5 years of experience in sales, account management, or business development 
• Experience in electronics, manufacturing, or SaaS environments preferred 
• CRM experience strongly preferred 
• Must be a U.S. Person 
• Valid driver’s license required 
• Prefer candidate lives in Midwest.
• Must be willing to travel. 

KEY COMPETENCIES

• Relationship Management 
• Sales Strategy & Execution 
• Lead Generation & Prospecting 
• Market Analysis 
• Collaboration & Cross-Functional Alignment 
• Technology Proficiency