Education and Contracts Trainer

Newport News, Virginia

Hours: Labor Pool (as needed)

Overview

The Education and Contracts Coordinator provides support and assistance in the day to day operations within the department. Works to initiate, maintain and report on RHS non-employee contracts and student files; works with and orients facility scheduling liaisons who place students in clinical areas. Responsible for the processing and placement of all RHS shadowing, internship, clinical rotations, and requests for college required coursework to be completed within RHS, records maintenance and data integrity.

What You Will Do

• Maintains contract files, reports, policies and information in an organized accessible manner in files and electronically; extracts MS Access reports. Performs contract work in an accurate and timely manner including policy and procedure support, establishment of accurate contracts, establishment and maintenance of contracts in a file record and in the MS Access database, orients facility liaison to contracts process and interacts with school officials and students in a professional manner.
• Demonstrates personal accountability of resources by effective time management, reducing expenses (costs) and flexibility in an effort to increase service access to customers. Actively contribute to cost containment by controlling supply utilization and maximizing productivity.
• Demonstrates leadership and active promotion of customer service to students, faculty and staff. Demonstrates responsiveness and flexibility to meet faculty and staff expectations. Consistently exceeds customer expectations by anticipating their needs, implementing appropriate actions, initiating service recovery as needed to enhance the customer’s experience. Consistently utilizes appropriate tone and body language while interacting with customers and co-workers in writing and in person.
  
  

Qualifications

Education

• Associates Degree, Business Administration or Healthcare Administration (Required)
  
  

Experience

• 2 years General Office experience (Required)
• 2 years Contract experience (Preferred)
• 2 years Integrated Student Information Database (Preferred)
  
  

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.