What are the responsibilities and job description for the Transfer Care Specialist position at Riverside Funeral Home - Albuquerque?
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Transfer Care Specialist at Riverside Funeral Home - Albuquerque in Albuquerque, NM. This position requires transferring the deceased from nursing homes, coroner’s offices, hospitals, or residences to the funeral home.
Overview & Responsibilities:
- Transfers the deceased from nursing homes, coroner offices, hospitals, or residences to the funeral home
- Navigates local roads and highways in medium/heavy traffic and the dark using GPS or direction apps
- Receives instructions for multiple tasks, determines the ideal order for the tasks, and completes them promptly
- Assists Team Members by filling in for funeral attendants and full-time staff shifts, and covering hearse driving as needed
- Ensures proper paperwork is completed timely and in accordance with relevant laws and regulations
- Interacts with customers and family members of the decedent, handling inquiries and directing them according to specific needs, i.e., upon arrival and departure for transfer of the decedent
- Supports staffing to meet business needs, onboarding and training of new hires as needed
- Carries out other projects and duties as assigned, i.e., car washing, building and equipment repair, laundry, building boxes, and cremation containers
- Manages deliverables; organizes and coordinates workflow, manages multiple tasks, and projects
- Learns to operate new office technologies as they are developed and implemented
Requirements & Qualifications:
- Must be 21 years or older
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
- Professional appearance and dress
- Strong verbal and written communication skills
- Maintains composure in challenging situations with compassion and kindness
- Ability to lift more than 100lbs safely
- Valid state-issued driver’s license with a clear driving record
Team Member Benefits Include:
- Entry-level and experienced professionals; students, and veterans – we offer complete career paths regardless of your career and life stage
- Unique ShareLife® technology lets you create one-of-a-kind life celebrations for the families you serve
- Competitive salaries and performance incentives
- Team member referral program
- Medical, dental, prescription, and vision insurance
- Vacation, sick, and holiday pay
- 401k with company match
- Company-paid life insurance, long-term disability, and short-term disability
FT - 4449, 4453
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Are you age 21 or older?
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location