What are the responsibilities and job description for the IT Manager position at Riverside Education Centers?
About REC:
Riverside Education Centers (REC) is a private, non-profit corporation 501(c)(3) that has been serving the community
since 2006 providing Mesa County students with high-quality academic and extracurricular experiences during
out-of-school time to foster individual growth and to create community within a safe, diverse, equitable, inclusive
environment.
Job Summary
The IT Manager is responsible for overseeing and managing IT personnel and daily operations within the IT department.
Physical demands associated with this position may include: sitting, standing, walking, alternative sitting or standing at
will, lifting or carrying up to 25lbs, pushing/pulling, stooping, crouching, kneeling, crawling, and or climbing.
Responsibilities:
IT Management
- Management and creation of apps and tools (Google Appsheet, Google Lookers Studio, Blackbaud Raiser Edge Nxt.) for data, users, issues, support, new features and all interconnected sources
- Manage database and creation of reports via Google Looker Studio
- ACP Printer contract management and general upkeep.
- Cisco-based (Meraki) network to facilitate all internet and device connection needs.
- Google Cloud Database Administration – Manage, maintain, and migrate all REC organizational databases to ensure security, integrity, and accessibility across programs.
- Technology Oversight & Infrastructure Management – Oversee all REC technology (approx. 300 devices, software, and hardware), including updates, system reliability, and cybersecurity threat monitoring.
- System Development & Training – Lead software development, rollout, and organization-wide tech training to improve efficiency and adoption of new tools.
- Inventory Management – Direct device lifecycle management, including inventory creation, tracking, and optimization of asset management systems.
- Help Desk & Ticketing Operations – Manage and streamline ticketing systems for IT, Operations, Bus, and Inventory requests, ensuring timely resolution and support.
Administrative
- Assist with community inquires (info requests, IT issues during registration)
- Other duties as assigned
Qualifications:
- Expert knowledge of IT best practices, policies and regulations
- Bachelor’s Degree in relevant field preferred
- In-depth understanding of programming, computer science and digital security
- Programming language concept understandings (specifically javascript and html)
- A clear understanding of client/server technology and network architecture
- Proficiency in Google WorkSpace
- Effective written and oral communication skills
- Strong leadership and organizational skills
- Strong customer service and interpersonal skills
- Ability to interact with people of all ages and backgrounds
- Ability to work independently and as part of a team
- Ability to multitask and manage multiple projects and assignments, often with competing deadlines
- Bilingual skills beneficial, but not mandatory
Position Details:
- Full-time (40 hours per week)
- $25-27/hr. Hourly compensation rate based on qualifications and experience
- Health insurance or $600 Monthly Health Stipend
- $35/month Phone Stipend
- Aflac (optional)
- Colorado Secure Savings Program (optional)
- FAMLI
- Accrued 2 weeks PTO per year
- Ten (10) paid holidays
- One week (5 days) scheduled closure in December (paid)
- One week (5 days) scheduled closure in July (paid)
Riverside Education Centers is an Equal Employment Opportunity employer and does not discriminate in
employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political
affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization,
retaliation, parental status, military service, or other non-merit factors.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
- Referral program
Work Location: In person
Salary : $25 - $27