What are the responsibilities and job description for the Dental Front Desk Coordinator position at Rivers Family and Cosmetic Dentistry?
Dental Front Desk Scheduling Coordinator
Full-Time | Monday–Thursday | 8:00 AM–5:00 PM
Rivers Family & Cosmetic Dentistry – Mocksville, NC
About Us
At Rivers Family & Cosmetic Dentistry, we’re proud to be a private, two-doctor dental practice in a brand-new, state-of-the-art facility serving the Mocksville community. Our mission is to provide exceptional care in a positive, family-friendly environment where both patients and team members feel valued and supported.
We’re known for our amazing staff morale, teamwork, and commitment to excellence — and we’re looking for a Dental Front Desk Scheduling Coordinator to join our growing team. If you’re looking for a place where your professionalism, attitude, and dedication are truly appreciated, this is the opportunity for you!
What You’ll Do
- Greet and welcome patients with a warm, friendly, professional demeanor
- Check patients in and out, verify information, and ensure smooth flow of appointments
- Manage and optimize the doctor and hygiene schedules to maintain productivity
- Answer phones, schedule appointments, and confirm upcoming visits
- Update patients’ medical history and ensure accurate documentation
- Collect payments, present treatment plans, and explain financial options
- Maintain accurate and up-to-date patient records using Open Dental
- Support the team by keeping the front office organized and efficient
- Collaborate with doctors and staff to provide a seamless, positive patient experience
What We’re Looking For
- 1–2 years of dental front office experience required
- Experience with Open Dental strongly preferred
- Strong communication and customer service skills
- Highly organized, detail-oriented, and proactive
- Friendly, dependable, team-focused attitude
- Ability to multitask in a busy environment while remaining calm and professional
- Passion for patient care and creating a great first impression
Why You’ll Love Working Here
- Beautiful new office with modern technology and an exceptional work environment
- Amazing team with high staff morale — we truly enjoy working together
- No weekends or late nights — enjoy your work-life balance
- Paid Time Off & Sick Time (PTO)
- Paid Holidays
- 401(k) with employer match
- Uniform allowance
- Supportive leadership that values teamwork, positivity, and growth
- Monthly bonuses
- Opportunity to be an important part of a growing practice
Schedule
- Full-time: Monday–Thursday, 8:00 AM–5:00 PM
- Lunch from 12:00–1:00
- No evenings or weekends
Ready to Join Our Dental Family?
If you’re an enthusiastic, organized, and friendly dental front office professional who wants to work in a modern practice with an incredible team — we’d love to meet you!
Apply today with your resume and a brief cover letter telling us why you’d be a great fit for Rivers Family & Cosmetic Dentistry in Mocksville, NC.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Work Location: In person
Salary : $20