Duke's Server

Position Summary: Serves food and beverages to customers in a friendly, efficient, and professional manner while ensuring a positive experience for all customers.

Job Title: Server

Department: Food & Beverage

Reports to: Shift Manager Duke’s/Marketplace

FLSA Designation: Non-Exempt

License Type: Non-Gaming

Target Pay: Start - $13.77 One Year - $15.30

Essential Job Functions:

• Serves customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that “the customer is always right”
• Performs table set-up, running side work and closing duties
• Possess extensive knowledge of the restaurant’s menu and wine list, including daily specials
• Checks identification to ensure customers meet minimum age requirements for consuming alcoholic beverages
• Checks identification to ensure customers are using players cards issued to them and no one else
• Participates in area clean up
• Computes customer checks, operates the POS system and accepts payments
• Reports tips for each shift
• Maintains bar safety and sanitation standards
• Possess awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns and immediately addresses the issue if appropriate or immediately reports it to a supervisor or leader
• Arrives for each shift on time and in full uniform
• Attends all pre-shift meetings ready to “listen and learn” and share ideas
• Follows break schedule as directed by the leader on duty
• Keeps a clean and professional appearance at all times
• Performs all other duties as assigned

Qualifications:

• Must be 18 years or older
• High school diploma or equivalent
• 1 year or more of high volume restaurant server experience
• Must be able to pass menu knowledge assessment of 90 % or higher
• Must be available to work flexible shifts, weekends and holidays
• Ability to obtain and maintain all necessary licensing including alcohol awareness certification, serve safe food handling and NYSGC required licensing

Working Conditions:

• Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
• Must occasionally lift and lift up to 25 pounds
• Frequently required to stoop, crouch or kneel
• Ability to interact with others while maintaining a courteous and positive demeanor
• Exposure to high noise level

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.