Manager Entertainment

Summary: Responsible for sourcing, negotiating, contracting and executing property wide entertainment and audio/visual strategies that drive incremental revenue to the Rivers Casino property. Interfaces with other departmental and operations personnel to communicate and/or coordinate with those individuals in order to ensure all needs for entertainment events are communicated with responsible staff on all deliverables. Ensure all entertainment and audio/visual objectives are achieved while maintaining focus on the company’s strategic goals.

Engagement Expectations

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation
  
  

Essential Job Functions

• Assists in planning annual entertainment strategy for property for multiple venues.
• Work closely with property marketing and corporate entertainment and production teams to evaluate and execute strategies to maximize return on investment and show attendance, while meeting overall company marketing goals.
• Assists banquets and catering with client specific entertainment and A/V needs conducted on property.
• Create, plan, adhere to, and execute the entertainment departmental budget.
• Work with Rust Street Gaming and artist management for booking entertainment acts as well utilizing local Buyers/Promoters when needed/required.
• Work with Rush Street Gaming and booking agencies on negotiating artist costs, buyouts, and contracts; review riders for artists (hotels, transportation, catering, production and special needs).
• Book house bands/DJs, special event entertainment, celebrity appearances and strolling entertainment as required.
• Lead and execute the advance with the artist and work extensively with internal Audio/Visual Technical staff to ensure production and technical specifications are met.
• Responsible for coordinating, scheduling, and working with outside vendors, including but not limited to, sound companies and crew needs in order to execute the entertainment at the highest level.
• Responsible for the presentation of all live entertainment; attends performances; monitors performances for material and production standards; ensure entertainers and vendors meet Rivers Standards.
• Attend performances for evaluation and research of demographics for possible future local, regional, and national touring acts at other venues.
• Responsible for tracking other large performances/events throughout the market which could impact ticket sales and revenue, while analyzing industry trends, talent routing, budgeting, and individual show ticket pricing.
• Work in conjunction with corporate team and sister properties to book/negotiate national acts to rout mutually agreed upon entertainers.
• Responsible for compiling proformas for all ticketed/comped events and working closely with finance on post show analysis as well as determining and achieving measures of success.
• Responsible for researching ticket pricing based on artist and market.
• Serve as primary contact for artists’ tour managers/agents.
• Work with Food & Beverage on booking availability in all entertainment venues.
• Work with the Marketing department to create and maintain the master booking calendar.
• Coordinate development of advertising materials to support entertainment.
• Schedule on-sale dates based on contract execution and work with the ticketing team to ensure contract needs are adhered to.
• Arrange for billing or payment in accordance with contract agreement.
• Generate accounting accruals for monthly entertainment expenses.
• Assist in creating promotional themed events involving entertainment.
• Work in conjunction with all applicable departments, including but not limited to Facilities, Security, EVS, and Food & Beverage, in preparation of, during, and after a performance.
• Establish, update, and ensure full compliance with department Internal Controls, policies,
  
  

procedures, and regulations.

• Maintain and utilize data/networking via Pollstar or other entertainment memberships
• Performs other duties requested or assigned.
• Supports all service initiatives and participates in analysis, when needed
• Complies with all casino rules and regulations
• Performs all other duties as assigned
  
  

Qualifications

• Bachelor’s degree and/or entertainment equivalent experience.
• 2 years’ experience in Casino Entertainment or relevant industry
• 2 years of Management experience required
• 2 years’ experience in negotiating and booking with national and local agents for entertainment
• 2 years of Audio/Visual/Sound experience as it relates to executing concerts
  
  

Working Conditions

• Work is performed both in an office, on the casino floor, event space or at offsite location
• Hours of work will vary based on the monthly marketing calendar and average at least 40 hours per week and will vary between daytime and early evening hours, typically
• Holiday and weekend work schedules will also vary
• Regularly required to see, talk, and hear; use hands to finger, handle, or feel; reach with hands and arms; stand and walk
• Frequently required to bend, stoop, and kneel
• Must occasionally lift and/or move up to 50 pounds