Business Office Assistant (BOA)

About Us
RiverPointe Post-Acute is a premier provider of skilled nursing and rehabilitation services located in Carmichael, CA. We are committed to delivering 5-Star care through a team of experienced professionals dedicated to supporting patients in their recovery journey after surgery, injury, or serious illness. Our focus on compassionate care and medical integrity creates a nurturing environment for residents, their families, and our staff. By fostering meaningful connections within our community, we continuously adapt to the evolving needs of those we serve.

Why Join Us?
At RiverPointe Post-Acute, we are passionate about creating a supportive and empowering environment for our team members. Our culture prioritizes collaboration, flexibility, and work-life balance, ensuring you have the tools and opportunities to thrive both personally and professionally.

Our management team values understanding and compassion, making every effort to accommodate the unique needs of our employees. Here, you’ll find a workplace that not only recognizes your contributions but also invests in your growth, well-being, and success and where you can make a difference every day.

Position Overview:

• 
  Understand all aspects of the billing process for all payer types.
• Review & Mail out Private Statements.
• Post ancillary charges.
• Participate in Tripe Check for Medicare and Managed Care Billing.
• Understand the collecting process for all payers’ types.
• Communicate with Residents/Family as needed.
• Complete facility statistical reports such as monthly facility statistics, daily census, licensure reports as applicable.
• Communicate with our billing company.
• Communicate with the Social Services Office, Medi-Cal and MediCare offices as needed.
• Communicate with Insurance companies, HMOs.
• Communicate with pharmacy, laboratory, X-ray, Hospice companies.
• Participate in meetings and committees such as daily stand-up, administrative, quality assurance/quality improvement, Medicare documentation review.

• Education: High school diploma or equivalent required
• Experience:
  • Prior Skilled Nursing Facility or healthcare business office experience preferred
  • Customer service background, especially handling resident and family billing questions, is a plus
• Technical Knowledge:
  • Medical billing and coding (Medicare, Medi-Cal, private insurance)
  • Accounts receivable/payable, payroll, and collections
  • Electronic health records (EHR) systems and billing software
  • Knowledge of Medi-Cal eligibility and benefits coordination preferred
• Regulatory Knowledge:
  • Understanding of Medicare/Medicaid guidelines
  • HIPAA compliance and confidentiality standards
  • Familiarity with state and federal healthcare regulations (Title 22 knowledge a plus)
• Skills:
  • Strong organizational and time management abilities
  • Ability to multitask in a fast-paced environment
  • Accuracy and attention to detail in financial transactions
  • Effective communication with residents, families, and insurance providers
  • Proficiency in Microsoft Office (Word, Excel, Outlook)

For Full time, What We Offer:

• Medical, Dental, and Vision coverage.
• Additional options like Accident Insurance and Hospitalization plans.
• Life and AD&D insurance included for full-time employees.
• 401(k) retirement savings.
• Paid time off: Vacation, Holidays, and Sick Leave.
• Supportive and collaborative work environment.
  
• Paid orientation and training programs.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.