What are the responsibilities and job description for the Teller I (Hawthorne) position at Rivermark Community Credit Union?
Join our team
At Rivermark, we’re more than a financial institution we’re a community of passionate people committed to transforming lives and communities together. We’re a proudly progressive credit union that values diversity, equity, and inclusion, and we celebrate the differences that make each of us unique. At Rivermark, we foster an environment where every employee can show up as their authentic self and feel a genuine sense of belonging. We’re deeply dedicated to serving historically marginalized and underserved communities, empowering our members to achieve their dreams through innovation, compassion, and personalized financial solutions. We believe that when our employees thrive, our members and communities thrive too. That’s why we’ve built a culture rooted in collaboration, growth, and inclusion, where your ideas are valued, your voice matters, and your work truly makes a difference. If you’re looking for a career with purpose and want to join a team that’s shaping a brighter, more inclusive financial future for everyone, we’d love to have you join us.
Position Overview
As a Teller, you will process a variety of member account transactions, listen to identify member needs and use your products and services knowledge utilizing a consultative approach, providing solutions that are in the best interest of our members, delivering an exceptional member experience. If you are passionate about providing extraordinary customer service, motivated to learn and grow, and a strong team player, we want you on our team!
Primary Responsibilities
We offer a competitive benefits package designed to support your well-being and professional growth. Visit our benefits page to learn more.
Rivermark Community Credit Union is proud to be an Equal Opportunity Employer that celebrates diversity. We acknowledge the challenges in our industry and strive to develop an inclusive culture where all individuals are valued and respected.
At Rivermark, we’re more than a financial institution we’re a community of passionate people committed to transforming lives and communities together. We’re a proudly progressive credit union that values diversity, equity, and inclusion, and we celebrate the differences that make each of us unique. At Rivermark, we foster an environment where every employee can show up as their authentic self and feel a genuine sense of belonging. We’re deeply dedicated to serving historically marginalized and underserved communities, empowering our members to achieve their dreams through innovation, compassion, and personalized financial solutions. We believe that when our employees thrive, our members and communities thrive too. That’s why we’ve built a culture rooted in collaboration, growth, and inclusion, where your ideas are valued, your voice matters, and your work truly makes a difference. If you’re looking for a career with purpose and want to join a team that’s shaping a brighter, more inclusive financial future for everyone, we’d love to have you join us.
Position Overview
As a Teller, you will process a variety of member account transactions, listen to identify member needs and use your products and services knowledge utilizing a consultative approach, providing solutions that are in the best interest of our members, delivering an exceptional member experience. If you are passionate about providing extraordinary customer service, motivated to learn and grow, and a strong team player, we want you on our team!
Primary Responsibilities
- Providing prompt, efficient, confidential, and accurate service to members while processing their transactions.
- Receiving checks and cash for deposit, verifying the amount and examining checks for proper endorsements.
- Responding effectively to member requests, problems, and complaints.
- Understanding credit union products and services thoroughly and demonstrating the ability to articulate and discuss the features and benefits of each.
- Handling, managing, and balancing currency, coin, and checks in cash drawer at the end of each shift.
- 1 year experience in customer service, cashiering, and/or financial institution(s).
- High school diploma or equivalent.
- Demonstrated ability to utilize a personal computer and to learn new technologies in a timely manner.
- Strong written, verbal communication, and interpersonal skills.
- Ability to learn and quickly become familiar with credit union processes and procedures.
- Must be able to work branch hours, including Saturdays.
- Spanish speaking skills a plus.
- 1 year previous cash handling preferred.
- Financial institution experience a plus.
We offer a competitive benefits package designed to support your well-being and professional growth. Visit our benefits page to learn more.
Rivermark Community Credit Union is proud to be an Equal Opportunity Employer that celebrates diversity. We acknowledge the challenges in our industry and strive to develop an inclusive culture where all individuals are valued and respected.