What are the responsibilities and job description for the Loan (Outtake) & Mortgage Processor position at RiverLand Federal Credit Union?
At RiverLand Federal Credit Union we believe you shouldn’t have to choose between a fulfilling career and your personal passions. Whether you’re into painting, volunteering, or just enjoying time with family we’ve built a workplace that gives you time and support to do it all.
Why You’ll Love Working Here:
- 100% Employer paid coverage – medical, dental, vision, and long-term disability from your date of hire.
- Employer HSA Contributions.
- 24 paid days off (increases with tenure), plus 10 paid holidays.
- Paid time off for emergency office closures- including inclement weather.
- Generous retirement benefits.
- And more……
If you’re looking for a place where your career can thrive and your hobbies can flourish, we’d love to hear from you. Apply today and discover the balance you’ve been looking for.
Loan (Outtake) & Mortgage Processor
Riverland Federal Credit Union is seeking a Loan (Outtake) & Mortgage Processor to join our Member Services team. The ideal candidate will have exemplary organizational, problem-solving, communication, and customer service skills. Our standard member service hours are Monday - Friday from 9:00 am to 4:00 pm, the actual hours worked in this position will vary based on business needs; but is typically a standard 40-hour work week, and may include occasional work after hours, as needed.
The Loan (Outtake) & Mortgage Processor is responsible for accurately and efficiently process loan applications and disperse funds. Accurately examine applications, documents, and process prior to funding. Assist Mortgage Processor in preparing loan applications, maintaining loan documentation and correspondence for residential loans. Communicates with mortgage service providers, and processes and disburses HELOC loans. Maintains a thorough knowledge of credit union loan guidelines.
Essential Functions and Responsibilities:
Outtake & HELOC Loan Disbursement:
- Review loan applications for accuracy and completeness prior to disbursement.
- Process approved Heloc applications in accordance with departmental procedures.
- Run OFAC checks on all loan disbursements. Process and disburse loan funds in accordance with internal procedures.
- Prepare closing documents accurately and coordinate closing appointments with title company, member, and in-house notary.
- Order new Mastercards as requested.
- Handle purchases and claims for third-party products such as GAP, MRC, and LDP.
- Cross sell credit union products and services when appropriate.
Member Services:
- Maintain and respond to help tickets related to loan adjustments, including payment corrections, interest/fee refunds, and due date changes.
- Monitor and respond to inquiries and loan processor email accounts, department voicemail, and credit union chat, and answer incoming phone calls.
Compliance & Quality Control:
- Notify Supervisor of any discrepancies found in title or survey documents.
- Report any suspicious activity or potential loan fraud to management
- Required to complete annual in-services to include critically identified areas: BSA, Compliance, Security and Workplace Conduct.
- Follows Credit Union’s policies and procedures at all times and perform all other duties as assigned.
Education and Experience:
- Minimum 1-3 years of similar or related experience.
- High school education or GED
- Previous experience in a credit union is a plus.
Other:
- Must be legally authorized to work in the US.
- Must be willing to submit to and pass a criminal background check.
- Must be willing to submit to and pass a credit check.
- Must be bondable.
Due to the high volume of resumes received, a personal response regarding your application status is not available. Candidates will be contacted via email if you are selected for an interview.
Riverland is an Equal Employment Opportunity Employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability. We assure you that your opportunity for employment with this Credit Union depends solely on your qualifications.
Salary : $17 - $25
