What are the responsibilities and job description for the Admissions Assistant (Non Nurse) Concierge position at Rivergate Health Care Center?
Live the Mission
- Required: Experience with electronic referral process to a Skilled Nursing Facility
- Clinical understanding of medical terminology
- Knowledgeable of various insurances (Medicare, Medicaid, private insurance)
- Familiar with the professional medical community
- Clinical experience strongly preferred
- Potential for Full Time
- Weekend rotation as needed
Position Summary
The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
- High school graduate or equivalent
- Prior healthcare experience preferred
Specific Job Requirements
- Possess the ability to make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
- Gather and enter all necessary admission paperwork
- Provide assistance for patient and family at time of admission
- Assist with follow up visits and interviews with all new patients after admission
- Assist or solely provide facility tours to potential and newly admitted patients, families, and any visitors
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
An Equal Opportunity Employer