What are the responsibilities and job description for the Program Manager - Insurance Platform Rollout position at Riverflex?
Project Manager — Insurance Platform Rollout
Interim / Freelance | Hybrid (Amsterdam / Randstad) | 6-month contract (potential to extend)
Our client is rolling out a new set of non-life insurance products to consumers in the Dutch market, delivered on a modern insurance technology platform. This is a high-visibility programme with multiple parties in play - the broker or bank selling the products, the insurers underwriting the risk, third-party claims administrators, and the platform provider itself. Riverflex is leading delivery of the overall programme, and we are looking for a Project Manager to take the lead.
You lead a small delivery team and own the programme end-to-end: getting the platform implemented, the data in place, the testing done, and the products live - on time and across a complex stakeholder landscape. You report directly to C-level stakeholders on both the technology and client side. This is the second phase of the programme, with a further release due around the six-month mark and strong potential to extend.
About Riverflex
Riverflex was founded in Amsterdam and London in 2018, eventually growing into a global team of consultants united by a mission to help courageous leaders drive transformative change. Today, we offer an integrated service through three service pillars: strategy and transformation consulting that Creates Change, talent services that Build Teams, and business-accelerating products that Augment Intelligence. For more information, visit www.riverflex.com.
Responsibilities
You lead the end-to-end delivery of the platform rollout, driving all dependencies to launch.
You own the change management around implementing the insurance technology platform.
You coordinate user acceptance testing - ensuring tests are ready and the right people are available to run them.
You own go-live planning, aligning the technology readiness, website launch, and communications on a single launch date.
You run status reporting and manage risks and issues, escalating and resolving them early.
You manage a broad set of external parties - the broker or bank, the insurers, third-party claims administrators, and the platform provider - keeping them aligned.
You report programme progress to senior executives, including C-level stakeholders on both the platform and client side.
Job requirements
8 years of overall experience, including at least one major insurance programme.
A consulting or implementation background, ideally from a Big Four or comparable consultancy.
Hands-on experience with non-life insurance (e.g. home, travel, car) - either on the business or technology side.
Proven programme and project management delivery experience.
Strong stakeholder management, with the seniority to report to and align C-level stakeholders.
Dutch language proficiency.
EU work authorisation.
The following are a plus:
Exposure to insurance technology platform delivery. Deep technical expertise is not required.
Experience gained within Dutch banks or insurers with an insurance-product arm.
Why this role
You take the lead on a live, business-critical programme with a clear mandate and immediate impact. You own delivery of a consumer insurance launch from platform readiness through go-live, working directly with senior leaders across the platform provider and the client. With a second release already on the horizon and real potential to extend, this is a role with scope, autonomy, and momentum.
Apply now Interested in this role? Submit your CV and a brief note on your relevant experience through the Riverflex website or reach out to our talent team directly.
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, or disability. Even if you believe you do not tick all the aforementioned requirements for the role, we still encourage you to take the time to apply.