Lead Family Advocate

Education/Credentials/Experience:

Bachelor’s degree in Early Childhood Education, Social Work or related field required. Experience with home visiting, case management, family and community resources strongly preferred. Experience in working with culturally diverse community/families also preferred. Supervisory experience required. Must be able to provide their own transportation to and from work and throughout the work day.

This position directly supervises Family Advocates. Responsibilities include supporting the implementation of a seamless continuum of pre-natal through age 5 home and center-based programming. Lead Family Advocates are responsible for ensuring that Family Advocates are adequately trained to meet Head Start program performance standards and outcome objectives for child health, development, early childhood education, family development and case management. This position functions as a member of the program management team by participating and contributing to program leadership meetings. The Lead Family Advocate supports the Center Supervisors in the implementation of established program policies and procedures. The Lead Family Advocate provides direct services to children and families enrolled in the program as needed and represents the program and Agency throughout the communities served.

SKILL BASED COMPETENCIES AND PERFORMANCE OUTCOMES:

Directing Others - Establishes clear direction and sets stretching objectives while distributing the workload in a well-planned, organized and appropriate manner.

Directing Others - Communicates clearly maintaining two-way dialogue with others regarding work and results.

Motivating Others - Motivates direct reports by assessing each staff’s passionate issues and using it to get the best results from them.

Motivating Others - Empowers their staff by inviting them to give their input, sharing ownership of their work, decisions and visibility making each individual feel their work is important.

Confronting Direct Reports - Deals with staff performance issues firmly and in a timely manner not allowing problems to get out of control.

Confronting Direct Reports - Regularly reviews their staff’s performance by having timely discussions, comfortable with making staffing decisions such as disciplinary actions or involuntary terminations when all other efforts fail and effectively dealing with problem staff.

Hiring and staffing - Hires quality employees, comfortable with selecting strong candidates to assemble a talented team.

Process Management - Figures out processes and organizes people and activities necessary to get things done whereby creating efficient work flows and simplifying complex processes to maximize efficiency. Identifies what to measure and how best to measure it.

Organizational agility - Knowledgeable about how the Agency works, its culture and how to get things done through formal and informal networking.

Organizational agility – Understands or seeks to understand the origin and reasoning behind key policies and procedures.

Composure - Effectively handles stress avoiding becoming frustrated, defensive or irritated, can hold things together when times are tough and is a settling influence in a crisis.

Approachability - Approachable and puts forth extra effort to put others at ease, sensitive to and patient with anxieties of others and builds rapport well.

Approachability - Good listener, gathering information and can discern incomplete information in time to use it effectively.

Fairness to direct reports - Treats their employees equitably and fairly with no preferential treatment towards anyone.

Fairness to direct reports - Holds candid discussions with no hidden agenda.

FUNCTIONAL COMPETENCIES

Manages all kinds and classes of people equitably, deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes, hires variety and diversity without regard to class, supports equal and fair treatment and opportunity for all.

Writes clearly and succinctly, can get messages across with the desired effect,

Procures and organizes resources to get things done, orchestrates multiple activities at once to accomplish a goal, arranges information in a useful manner,

Personally committed to and actively works to continuously improve themselves, works to deploy strengths and to improve on weaknesses and limitations,

Maintains a conscious balance between work and personal life, knows how to attend to both so that they obtain what they want from both and willing to seek coaching to achieve this.

Pay: $51,009.00 - $60,011.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $51,009 - $60,011