Business Services & Employer Engagement Connector

Full-Time | WIOA Title I – Workforce Development

We are seeking a Business Services & Employer Engagement Connector to join our WIOA Title I workforce development team. This position serves as a critical connection between businesses, job seekers, workforce partners, and community resources, helping employers find qualified talent while creating meaningful career opportunities for WIOA participants.

The successful candidate will develop strong employer relationships, identify workforce needs, connect qualified candidates with employment opportunities, and help businesses access workforce resources, training, incentives, and talent solutions.

What You'll Do

Build Employer Relationships

• Develop and maintain relationships with local and regional employers.
• Conduct employer outreach through business visits, phone calls, email, networking events, job fairs, and community activities.
• Identify employer hiring needs, workforce challenges, and skills gaps.
• Develop customized workforce solutions for businesses.
• Educate employers about WIOA Title I services, workforce programs, incentives, grants, and training opportunities.
• Maintain accurate records of employer contacts, services, referrals, and outcomes.

Connect Employers with Talent

• Work with WIOA Career Coaches and participants to identify qualified candidates.
• Match qualified WIOA participants with appropriate employment opportunities.
• Coordinate interviews, hiring events, recruitment activities, and career fairs.
• Follow up with employers and participants regarding referrals, interviews, placements, and retention.
• Help identify solutions to employment barriers while supporting employer expectations.

Expand Career Pathways & Work-Based Learning

• Work with employers to develop career pathways and advancement opportunities.
• Promote and develop:
• On-the-Job Training (OJT)
• Registered Apprenticeships
• Internships
• Work experiences
• Job shadowing
• Pre-apprenticeships
• Customized training
• Other employer-driven training opportunities
• Collaborate with education, training providers, community organizations, and workforce partners to expand opportunities.

Be a Workforce Resource

• Help employers navigate workforce system services.
• Identify funding, training, and hiring resources.
• Provide information on labor market trends, occupational demand, wages, and workforce availability.
• Participate in employer seminars, Chamber events, industry meetings, career fairs, and community activities.

Build Community Partnerships

• Develop partnerships with employers, Chambers of Commerce, economic development organizations, community colleges, schools, nonprofits, community organizations, and workforce partners.
• Represent the WIOA Title I program professionally throughout the service area.
• Collaborate with the Business Services Team and Career Coaches to provide coordinated services.

What We're Looking For

Required:

• Experience in workforce development, career coaching, recruiting, human resources, business development, sales, customer service, or a related field.
• Strong communication and interpersonal skills. Ability to speak at functions and in radio interviews
• Ability to build and maintain professional relationships.
• Ability to work independently and as part of a team.
• Strong organization and time-management skills.
• Ability to travel throughout the service area.
• Proficiency with Microsoft Office and ability to learn workforce management systems.
• Ability to create marketing materials for events
• Ability to sustain and promote a monthly resource and employer event virtually and in person

Preferred:

• Associate or bachelor's degree in business, human resources, workforce development, education, social services, communications, or a related field.
• WIOA or workforce development experience.
• Experience working with employers or economic development organizations.
• Knowledge of local labor market conditions and regional employers.
• Experience with apprenticeships, OJT, internships, work-based learning, or career pathway development.
• Recruitment, talent acquisition, or human resources experience.
• Knowledge of community resources and workforce partners.

The Ideal Candidate

We are looking for someone who is:

• Employer-focused – understands business needs and identifies practical workforce solutions.
• A relationship builder – develops trust and long-term partnerships.
• A connector – brings employers, job seekers, and community resources together.
• A problem solver – approaches workforce challenges with creativity and practical solutions.
• Results-oriented – takes ownership of employer engagement, referrals, placements, and retention.
• Collaborative – works effectively with employers, workforce partners, education, and community organizations.
• Adaptable – responds effectively to changing employer needs and labor market conditions.

What Success Looks Like

Success in this role includes building strong employer partnerships, increasing qualified participant referrals, supporting job placements and retention, developing OJT and apprenticeship opportunities, expanding career pathways, and helping employers use workforce services successfully.

Work Environment

This is a full-time position that combines office-based work with community outreach, employer visits, workforce events, job fairs, and meetings throughout the service area. Regular local travel is expected, with occasional evening or weekend activities based on employer and community events.

Our Mission

The Business Services & Employer Engagement Connector connects businesses with the talent, resources, and workforce solutions they need to grow, while connecting WIOA participants with meaningful employment, training, and career advancement opportunities.

If you are passionate about building partnerships, helping businesses succeed, and creating pathways to employment, we invite you to apply.

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Madison, IN 47250

Salary : $20 - $25