What are the responsibilities and job description for the Medical Assistant position at RIVER VALLEY COUNSELING CENTER, INC?
Medical Assistant River Valley Counseling Center ? 303 Beech Street,
Holyoke, MA 01040 About Us: At River Valley Counseling Center, Inc.
(RVCC), our mission is to improve the health and well-being of every
person in our community. We provide expert, compassionate care grounded
in honesty, respect, and dignity. Through collaboration, innovation, and
education, we inspire hope and empower positive change in those we
serve. We are committed to being responsible stewards of our resources,
Ensuring Efficient And Cost-effective Care For All. Position Summary
The Medical Assistant at River Valley Counseling Center (RVCC) plays a
key role in supporting provider visits by preparing clients, obtaining
vital signs and medical history, and accurately documenting in the
Electronic Health Record (EHR). This position assists with
prescriptions, coordinates follow-up care and appointments, and ensures
up-to-date client information, all while maintaining a professional,
respectful, and confidential environment. The Medical Assistant
collaborates with providers and staff to ensure efficient,
client-centered care, and adapts to evolving clinical needs and
procedures. Key Responsibilities: Escort clients into clinical area and
assist them physically, when required Document start time in EHR when
client is roomed Take vital signs and document them in clients
electronic health record Prepare client for Provider\'s visit, as
required Obtain history of the current visit and document information in
the client?s chart. Maintain, in conjunction with the Provider, current
information regarding allergies, medications, and pertinent family
history in the client?s problem and medication sections Ensure all
prescriptions sent by fax from the pharmacies are forwarded to the
provider and addressed in a timely manner. Determine, arrange and submit
for appropriate follow-up care, including follow-up appointments,
educational materials, diagnostic testing and third-party referrals;
this process may occur in collaboration with the Provider and/or office
assistant. Ensure the completeness and accuracy of non-Provider entries
into the client?s electronic medical record (e.g. immunizations, medical
supplies) Qualifications: Required: Education Level - High school
graduate or GED; successful completion of a medical assistant training
program Years of Experience - 1?2 years as a medical assistant
Skills/Abilities - Excellent verbal and written communication skills;
interpersonal skills; crisis intervention skills; organizational skills;
attention to detail; computer skills; good customer relations skills;
knowledge of legal and ethical issues pertaining to the profession.
Licensing/Certification - Current CPR certification and Medical
Assistant Certificate. Preferred: Bilingual (English/Spanish) preferred.
Holyoke, MA 01040 About Us: At River Valley Counseling Center, Inc.
(RVCC), our mission is to improve the health and well-being of every
person in our community. We provide expert, compassionate care grounded
in honesty, respect, and dignity. Through collaboration, innovation, and
education, we inspire hope and empower positive change in those we
serve. We are committed to being responsible stewards of our resources,
Ensuring Efficient And Cost-effective Care For All. Position Summary
The Medical Assistant at River Valley Counseling Center (RVCC) plays a
key role in supporting provider visits by preparing clients, obtaining
vital signs and medical history, and accurately documenting in the
Electronic Health Record (EHR). This position assists with
prescriptions, coordinates follow-up care and appointments, and ensures
up-to-date client information, all while maintaining a professional,
respectful, and confidential environment. The Medical Assistant
collaborates with providers and staff to ensure efficient,
client-centered care, and adapts to evolving clinical needs and
procedures. Key Responsibilities: Escort clients into clinical area and
assist them physically, when required Document start time in EHR when
client is roomed Take vital signs and document them in clients
electronic health record Prepare client for Provider\'s visit, as
required Obtain history of the current visit and document information in
the client?s chart. Maintain, in conjunction with the Provider, current
information regarding allergies, medications, and pertinent family
history in the client?s problem and medication sections Ensure all
prescriptions sent by fax from the pharmacies are forwarded to the
provider and addressed in a timely manner. Determine, arrange and submit
for appropriate follow-up care, including follow-up appointments,
educational materials, diagnostic testing and third-party referrals;
this process may occur in collaboration with the Provider and/or office
assistant. Ensure the completeness and accuracy of non-Provider entries
into the client?s electronic medical record (e.g. immunizations, medical
supplies) Qualifications: Required: Education Level - High school
graduate or GED; successful completion of a medical assistant training
program Years of Experience - 1?2 years as a medical assistant
Skills/Abilities - Excellent verbal and written communication skills;
interpersonal skills; crisis intervention skills; organizational skills;
attention to detail; computer skills; good customer relations skills;
knowledge of legal and ethical issues pertaining to the profession.
Licensing/Certification - Current CPR certification and Medical
Assistant Certificate. Preferred: Bilingual (English/Spanish) preferred.