Veterans Coordinator

The Veterans Coordinator enhances outreach and engagement between RiverValley Behavioral Health’s Certified Community Behavioral Health Clinic (CCBHC) and military veterans, service members, and their families throughout the Owensboro region and surrounding Kentucky counties.

This position promotes wellness, behavioral health awareness, and connection to CCBHC and community-based services through targeted education, outreach, and navigation support. The Veterans Coordinator serves as a key connector to ensure veterans can easily access the full continuum of behavioral health, substance use, and supportive care services offered through RiverValley Behavioral Health and its community partners.

Essential Duties and Responsibilities

Outreach & Engagement

• Develop and execute outreach strategies to increase awareness of RiverValley services among veterans, service members, and their families.
• Conduct presentations, educational sessions, and outreach events at veteran organizations, community groups, and local military installations.
• Create and distribute veteran-focused educational and marketing materials that reflect military culture and values.

Community Partnership Development

• Establish and maintain strong working relationships with the Owensboro VA Clinic, Vet Centers, veteran service organizations, and local nonprofits.
• Act as a liaison between veterans and RiverValley’s clinical teams to promote trauma-informed, veteran-competent care.
• Represent RiverValley at community meetings, coalitions, and veteran advocacy events across the region.

Veteran Navigation & Support

• Assist veterans in connecting with behavioral health, substance use, primary care, housing, employment, and benefit services.
• Provide individualized follow-up, advocacy, and coordination to help veterans access available supports through the Kentucky Department of Veterans Affairs (KDVA) and federal systems.
• Identify and help remove barriers to care by working collaboratively with internal and external partners.

Health Education & Prevention

• Provide educational programming on topics such as suicide prevention, PTSD, depression, recovery, and resilience.
• Support or facilitate veteran peer groups that promote wellness, recovery, and social connection.
• Partner with clinical and outreach staff to develop prevention and wellness activities tailored for veterans.

Documentation & Reporting

• Maintain accurate documentation of outreach efforts, service referrals, and outcomes in accordance with CCBHC requirements.
• Track data and assist in preparing program reports, performance measures, and continuous improvement initiatives.

Qualifications

• High school diploma or GED required; Bachelor’s degree in human services, psychology, social work, or related field preferred.
• Veteran status or direct experience working with veterans and their families strongly preferred.
• Minimum two years of experience in outreach, case management, or health promotion required.
• Must possess or obtain Basic Life Support (BLS) certification within six months of hire.
• Valid Kentucky driver’s license and reliable transportation required.

Knowledge, Skills, and Abilities

• Knowledge of veteran and military culture, behavioral health, and community resources.
• Strong communication and presentation skills with the ability to engage diverse veteran populations.
• Proven ability to build collaborative partnerships and advocate effectively.
• Excellent organizational skills with strong attention to detail, accuracy, and confidentiality.
• Proficiency in Microsoft Office and electronic documentation systems.

Work Environment

This position involves frequent community-based work throughout Owensboro and surrounding counties, including participation in veteran events, health fairs, and outreach visits. Occasional evening or weekend hours may be required.

Why Join RiverValley Behavioral Health

• Recognized as one of the 2025 Top 25 Best Places to Work in Kentucky (Large Employer Category).
• Proud participant in the Kentucky Public Pensions Authority (KPPA) retirement system.
• Mission-driven organization committed to being the first thought, first choice for behavioral health services in our region.