What are the responsibilities and job description for the Front Desk Coordinator position at River Shores Chiropractic?
Front Desk Coordinator — Chiropractic Office (Full-Time)
Pay: $20–23/hour, based on experience
Schedule: Monday–Thursday, 8:30 AM–6:00 PM (1-hour lunch), plus 2 Saturdays per month (8:45–11:00 AM). Fridays currently off.
Benefits available after 90-day probationary period:
- 2 weeks PTO
- Complimentary chiropractic care for you and everyone in your immediate family living in your household
After 2 years:
- 3% retirement matching
- Short- and long-term disability
Are you the person who ends up running every place you work?
You know the regulars by name. You notice what's about to go wrong and fix it before anyone asks. People trust you because you follow through. And at the end of the day, what lights you up is knowing you made someone's life a little easier.
If that's you, we'd love to meet you.
Who we are
River Shores Chiropractic is a family practice in Washington County with a big mission: helping families function better, stay healthy, and stay connected. Many of the people we care for are busy moms juggling everything, along with their kids, spouses and parents. They walk in stressed and struggling. They leave feeling like someone actually cares about them.
We're a small, close team of doctors and staff who genuinely like working together. We laugh a lot, we take care of each other, and we take our work seriously because it changes people's lives.
Why this role matters
You'll be the first and last person every patient sees, and you'll be the reason many of them keep getting better.
Think of the mom who's been sleeping through the night for the first time in years, then misses two appointments because life got crazy. You're the one who notices, calls her that afternoon, and finds a time that works. That phone call is the difference between her feeling better for good and slipping back to where she started.
Your job is simple to say and hard to do: know every patient, keep them on track with their care, and keep the front office running smoothly without anyone needing to check on it.
What you'll do
- Greet every patient by name and build real relationships with them and their families
- Track every care plan and follow up the same day on missed visits
- Run the schedule, phones and messages so the day flows for patients and doctors
- Collect payments and walk patients through care plan and financing options with confidence and kindness
- Keep front office systems, supplies and data organized and up to date
- Anticipate what a patient or family needs next, whether that's a reminder, a check-in or a helping hand
What we're looking for
- A warm, genuine people person who remembers names, kids, and what's going on in patients' lives
- Someone organized and reliable who follows through without reminders
- A problem solver who stays calm on busy days and enjoys keeping things running smoothly
- Curiosity about natural, whole-body health (we'll teach you the chiropractic side)
This job isn't for everyone. Our days are full and the phone rings a lot. You'll have real conversations about money, and you'll own results like kept appointments. If that sounds stressful, this probably isn't the right fit. If it sounds like the kind of challenge you'd enjoy, we'd love to hear from you.
Where this can go
We're growing, and we promote from within. The right person in this seat will have real opportunities to grow into leadership as the practice grows.
Requirements
- 1 year in a customer-facing role (front desk, medical office, retail, restaurant, bank or similar)
- Comfortable with computers and quick to learn new software
- Available for the full schedule above
How to apply
Submit your resume, your desired hourly wage, and a cover letter telling us why you're the right person for this role. Start your cover letter by telling us about the last time you made someone's day.
Applications without a cover letter will not be considered.
We can't wait to meet you!
Pay: $20.00 - $23.00 per hour
Expected hours: 34.0 – 36.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Opportunities for advancement
- Paid sick time
- Paid time off
Work Location: In person
Salary : $20 - $23