What are the responsibilities and job description for the Dental Treatment Plan Coordinator position at River Rock Dental?
Dental Treatment Plan Coordinator
About Us
We are a growing, patient-centered dental practice dedicated to providing exceptional care with a strong focus on communication, comfort, and trust. As our practice continues to expand, we are looking for a Treatment Plan Coordinator to join our team and help us continue delivering an outstanding patient experience.
The ideal candidate will confidently guide patients through their recommended treatment options, answer questions with compassion and clarity, and help create a seamless experience from consultation through scheduling. This role is an important part of helping patients feel informed, valued, and confident in their dental care decisions.
If you are passionate about helping patients receive the care they need and want to be part of a practice that values growth, teamwork, and exceptional service, we would love to meet you!
Key Responsibilities
- Present treatment plans clearly and confidently in person and by phone when needed
- Explain procedures, treatment sequencing, and expected outcomes in a way patients can easily understand
- Review estimated costs, payment options, and financing arrangements
- Verify insurance benefits and clearly communicate coverage details
- Schedule patient appointments for treatment, consultations, and follow-ups based on clinical recommendations
- Answer patient questions with professionalism, empathy, and clarity
- Perform front office duties including answering phones, patient check-in/check-out, and general administrative support
- Maintain accurate and up-to-date records in practice management software (Open Dental)
- Track treatment acceptance and follow up with patients to support scheduling and completion of care
- Collaborate closely with clinical and front office teams to ensure a smooth patient experience
Qualifications
- 2 years of experience as a Dental Treatment Coordinator required
- Experience with Open Dentalpractice management software is a plus
- Strong communication and presentation skills
- Organized, detail-oriented, and able to manage multiple priorities
- Comfortable discussing insurance and financial options
- Positive, professional, and patient-focused attitude
Preferred (Nice to Have)
- Bilingual (Spanish preferred)
- Experience with case presentation and scheduling workflows
- Proven ability to convert treatment plans into scheduled appointment
Schedule
- Monday-Fridays (no weekends)
Pay: $20.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
Salary : $20 - $28