What are the responsibilities and job description for the Scheduler/Insurance Authorization Specialist-Diagnostic Imaging position at RIVER OAKS MRI & DIAGNOSTIC?
About us
Growing outpatient imaging center in Sugar Land. We serve patients covered by commercial insurance, Medicare, workers' comp, and personal injury (LOP). We're looking for an organized, patient-focused person to run our scheduling and prior authorizations.
What you'll do
- Schedule MRI, CT, X-ray, and ultrasound appointments. Handle patient calls and referrals from physician offices.
- Check insurance eligibility and benefits before each appointment.
- Get prior authorizations from commercial payers and Medicare Advantage plans, and follow up on them.
- Coordinate personal injury/LOP cases with attorney offices and referring providers.
- Track pending authorizations and let patients and referring offices know about delays.
- Keep patient records in our systems accurate and complete.
What we're looking for
- 1 year of experience with medical scheduling and/or prior authorization. Imaging or radiology experience is a strong plus.
- Familiarity with payer portals (Availity, eviCore, Carelon/AIM, etc.) and CPT/ICD-10 codes.
- Experience with PI/LOP or workers' comp is a plus.
- Strong phone manner, attention to detail, and the ability to handle many tasks at once.
- Bilingual English/Spanish is a plus.
Work Location: In person