D208 - Human Resources - Employee Relations Manager

Employee Relations Manager   Job Summary: Responsible for developing and overseeing strategies that foster a positive work environment, ensure legal compliance, and promote effective conflict resolution. This role provides leadership and guidance on employee relations matters, including workplace investigations, performance management, disciplinary actions, and policy interpretation. This position is partnered with senior leadership and HR teams to align employee relations initiatives with organizational goals. Key Responsibilities:   Benefits Offered:  Competitive Pay  Medical, Dental, Vision Insurance  Paid Time Off  12 Paid Holidays  401k with an employer match  Flexible Spending Accounts  Short and Long-term disability coverage  Life Insurance  Employee Discount Program    Location/Schedule: 175 Emery Highway, Macon, GA - Monday-Friday 8:30am-5:00pm   Leadership and Strategy:  • Develop and implement employee relations strategies and programs that support organizational objectives. • Advise senior leadership on employee relations trends, risks, and best practices. • Ensure company policies and procedures align with federal, state, and local employment laws.   Employee Relations: • Oversee complex workplace investigations related to employee complaints, harassment, discrimination, and other workplace issues. • Assists managers and supervisors in understanding and implementing company policies related to performance, discipline, and related topics. • Provide guidance to managers and HR staff on conflict resolution, performance management, and disciplinary actions.  • Ensure consistent and fair application of company policies and practices.   Compliance and Risk Management: • Monitor changes in employment laws and regulations, ensuring company policies remain compliant. • Partner with Risk Management and HR teams to mitigate risks associated with employee relations matters. • Prepare reports on employee relations metrics, trends, and outcomes.   Training and Development: • Design and deliver training programs for managers and HR staff on employee relations topics, including conflict resolution, investigations, and employment law. • Foster a culture of open communication and mutual respect within the organization.    Collaboration: • Work closely with the HR team, Risk Management, and Executive Leadership to address employee relations concerns. • Other duties as assigned   Qualifications: • Master’s degree in human resources, Business Administration, or a related field required. A minimum of 10 years of progressive HR experience, with at least 3-5 years in a leadership role focused on employee relations, may be substituted for educational requirements. • SHRM-CP, PHR, or equivalent required. May obtain within the first year of hire. • In-depth knowledge of federal, state, and local employment laws and regulations. • Proven experience conducting complex workplace investigations and resolving employee conflicts. • Strong leadership, communication, and interpersonal skills. • Ability to manage sensitive situations with professionalism, empathy, and confidentiality. • Proficient in HRIS systems and Microsoft Office Suite.   Required Skills/Abilities: • Excellent verbal and written communication skills. • Thorough understanding of human resources and labor relations principles, practices, and procedures. • Excellent management skills. • Ability to develop and maintain positive relationships with employees, boards, officials, directors, and other stakeholders. • Working understanding of statistical concepts and methods of data collection. • Ability to compile, research, and analyze information. • Ability to compose and present comprehensive reports. • Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors. • Proficient in Microsoft Office Suite or related software.   Physical Requirements: • Prolonged periods sitting at a desk and working on a computer. • Must be able to lift to 15 pounds at times.