What are the responsibilities and job description for the Dining Room Manager position at RIVER CREST COUNTRY CLUB?
River Crest Country Club is seeking a service-driven Dining Room Manager to join its Food and Beverage Management team. The Dining Room Manager leads front-of-house operations delivering exceptional Member experiences.
Located five miles from downtown Fort Worth, River Crest is Fort Worth’s oldest and most storied country club.
River Crest offers an excellent Compensation & Benefits Package as well as a great work environment. Compensation is salary based with participation in the annual Management Bonus Program.
Our comprehensive benefits program includes medical, dental, vision, life and disability plans, YMCA membership and Flexible Spending Plans (FSA). These benefits begin the first of the month following 60 days of employment. Additionally, full time employees receive Paid Time Off (PTO) and are offered participation in our 401(k) plan.
JOB SUMMARY
The Dining Room Manager leads the front-of-house operations and delivers exceptional Member experiences. With strong operational awareness, this hands-on, working manager position is responsible for overseeing multiple dining venues, supporting staff development, and ensure River Crest’s service standards are consistently met.
The Dining Room Manager will assist with hiring, training, and managing staff, support dining revenue goals, and maintain alignment with River Crest service standards and initiatives.
The Dining Room Manager works closely with other departments to support daily operations, special events, and club-wide initiatives while maintaining a strong focus on member satisfaction, employee engagement, and financial performance.
QUALIFICATIONS & WORK REQUIREMENTS
- High School diploma or equivalent
- Must be 18 years of age or older
- Food Handlers Certification
- CPR and First Aid Certification (provided if needed)
Preferred Experience:
- 2 years of management experience in a country club, hotel, or restaurant environment
Additional Requirements:
- Strong leadership skills
- Professional communication skills both written and oral
- Strong attention to detail and ability to manage multiple priorities
- Work all club wide golf tournaments, the annual Steeplechase event and holiday events to include but not limited to Halloween, Easter, Mother’s Day, 4th of July, Thanksgiving, and Christmas Holiday Events
- Ability to work flexible hours including nights, weekends and late evenings
- Professional appearance and demeanor
- Reliable attendance and punctuality
- Positive, professional, courteous, and respectful attitude toward members, guests, vendors and team members
RESPONSIBILITIES / DUTIES / FUNCTIONS / TASKS:
- Assist with hiring, training, scheduling, and evaluating FOH staff
- Lead and manage service across all dining venues for consistency and excellence
- Conduct daily lineups to communicate service expectations and updates
- Ensure staff appearance and uniform standards are maintained
- Handle member concerns and resolve service issues professionally
- Serve as primary communication link between FOH and BOH
- Ensure all dining areas are set and ready for service
- Oversee nightly operations, including server checkouts and closing the clubhouse
- Support inventory management (china, glassware, silverware)
- Assist with sales tracking and nightly reporting
- Support planning and execution of dining events and member experiences
- Attend BEO meetings
- Assist other departments as needed
- Perform closing duties for the staff and close down the club (5) nights per week
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Perform physical activities that require considerable use of arms and legs
- Whole body movement such as climbing, lifting, balancing, walking, stooping, and handling of materials
- Able to comfortably lift 35 - 40 lbs.
- Able to use hands and arms to handle, install, position, move materials, and manipulate things.
- Ability to walk, stand, bend, kneel and stoop for up to 8 hours.
All employment is contingent upon successful completion of a background check and drug screen.
All employees are E-Verified.