What are the responsibilities and job description for the Floor Manager position at River Cinema 15?
We are a family owned and operated movie theater out of East Grand Forks. We are looking for a strong floor manager with a positive attitude who will feel comfortable directing staff and managing a team. This is a nights and weekends management position. We're looking for a motivated individual who will be willing to learn to close the theater some nights and balance cash drawers.
We are looking for a floor manager to oversee operations, including welcoming and serving customers. Floor manager responsibilities include delegating tasks to staff, addressing questions and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the customer service industry, we’d like to meet you!
Responsibilities
- Delegate tasks to staff and supervise their performance
- Help staff resolve on-the-job challenges
- Balance the cash register at the end of the shift
- Ensure customer satisfaction and gracefully handle any complaints
- Open or close the theater (when responsible for the first or last shift)
- Inform and direct head cashiers about pending tasks
- Report maintenance and training needs
- Be willing to learn how to maintain projectors and build movie schedule
Skills
- Experience as a Shift Manager or relevant role
- Availability to work different shifts, including weekends
- A customer service approach with the ability to manage complaints with professionalism
- Organizational skills
- Team management abilities
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- East Grand Forks, MN 56721: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Management: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: One location