What are the responsibilities and job description for the Room Attendant Supervisor position at River Bend Casino & Hotel?
Great benefits, including medical, dental, vision, 401k, bonuses, life insurance, disability, plus more.
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Summary: Supervise Room Attendants making sure that the hotel rooms are clean, tidy and inviting for guests.
Essential Duties and Responsibilities:
Ensures that all cleaning materials, chemicals, and equipment are used in accordance with manufacturer’s instructions.
- Responsible for the supervision and coordination of Room Attendant staff activities throughout the Hotel ensuring approved standards of cleanliness are displayed.
- Responsible for advising management of repairs and replacements necessary in assigned areas and is accountable for cleanliness and overall condition of the public areas, restrooms and rooms.
- Communicates with all department heads, to ensure problems are effectively and promptly resolved.
- Ensure adherence to all OSHA regulations and internal safety policies and procedures.
- Promotes positive customer relations.
- Maintains the highest level of confidentiality.
- Initiates and maintains communication with subordinates, employees, management, and other departments in facilitating the flow of information throughout the property.
- Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
- Performed additional duties and responsibilities as necessary or assigned.
Education and/or Experience: High School Diploma/GED. Two (2) years Hotel or hospitality industry experience and supervision required.
License/Certifications:
Special Skills/Abilities:
- Is friendly and positive with others. Maintains an even temper. Demonstrates good judgment, has positive interactions with co-workers and customers. Treats others with respect and dignity.
- Ability to work as directed by your manager, which may result in being scheduled anytime during a 24 hour period, 365 days a year.
- Ability to think quickly when resolve problems.
- Ability to read, write and understand English.
- Ability to work a flexible schedule based on business demands.
- Ability to communicate effectively with co-workers, management and guests.
- Must have a friendly, outgoing personality.
- Maintain a professional demeanor in a high stress environment.
Job Demands:
Physical:
- Must be able to push and lift weight up to 40 pounds.
- Ability to sit, walk or stand for prolonged periods of time as required performing the assigned duties of this position.
- Must be able to use hands, fingers or feel; and reach with arms or hands to perform the assigned duties of this position.
- Specific vision abilities are close, distance, peripheral vision; depth perception and the ability to adjust focus.
Environmental Demands:
- Must be able to work in areas containing high noise levels, secondary smoke and blinking lights.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person