What are the responsibilities and job description for the Freelance Research Operations Analyst position at Rivel, Inc.?
Rivel is currently seeking a talented, self-assured Research Operations Analyst to join our Rivel Banking Research division in a contract-based, fully remote position. Depending on the needs of the department, this position may lead to additional work opportunities in the future.
About Us
Rivel uses a data-driven approach to give banks and credit unions a deeper understanding of their customers’ and prospective customers’ key decision drivers. Rivel Banking Research conducts over 200,000 interviews annually to clarify business and banking consumers’ experiences and pain points among all local financial institutions, measuring over 90 perception metrics. With the capability to target that information down to the zip code, Rivel helps financial institutions increase their market share, create effective messaging, and focus on the right products to drive brand awareness and growth. As a full-service market research firm for financial institutions, Rivel Banking Research provides custom support for clients including focus groups, product development studies, and competitive benchmarking.
About You
You are comfortable running standardized, repeatable research and workflows across ongoing and recurring client work, allowing senior researchers to focus on custom insights and client strategy. You can work within established processes and templates to deliver accurate, client ready outputs on deadline, particularly at high volumes. No prior banking or financial services experience is needed, rather, success depends on someone with strong analytical skills, attention to detail, comfort working with data and the ability to reliably execute structured tasks at-scale.
PRIMARY RESPONSIBILITIES:
- Execute standardized research deliverables across recurring, syndicated and wave based studies to support high volume demand
- Produce tables, charts and structured outputs used in client facing reports and presentations
- Clean, validate and quality check research datasets, flagging issues or anomalies for review
- Own execution heavy workstreams to reduce delivery bottlenecks and improve turnaround times
- Follow established research workflows, managing updates and version control for existing deliverables
- Partner with senior researchers to support larger projects and identify opportunities to streamline repeatable research tasks
REQUIREMENTS:
- Bachelor’s degree (Market Research/Data experience and/or Finance coursework a plus)
- 3 years of experience in research, analytics and/or consulting
- Highly organized, strong attention to detail and comfortable handling high-volume work independently
- Interest in data storytelling, even if not leading narrative development
- Highly proficient in MS Office, particularly Excel
- Experience working with structured datasets and recurring reporting outputs
- Experience with data visualization tools (Power BI, Tableau) preferred
- Familiarity with survey research platforms or methodologies preferred
Don't meet every single requirement? At Rivel, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.
Equal employment opportunities are available to all applicants and team members without regard to race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status or any other applicable characteristics protected by law. All employment is decided on the basis of qualifications, merit and business need.
About Rivel: As data-driven management consultants, Rivel helps management teams and boards improve valuation, mitigate risk and drive performance.
Since 1991, Rivel has been advising management teams and boards on how aligning attitudes and behaviors of key stakeholders (Employees, Customers and Shareholders) can make the difference between success and failure in their business.
Our rapidly growing client list includes some of the largest publicly traded companies in the world across all industries.
Rivel was named to Hearst Media's Top Workplaces in 2020, 2022 and 2023.
Salary : $35 - $45