System Engineer IV (MacOS Administrator)

Description

Title: System Engineer IV (Apple MacOS System Administrator)

Location: Boulder, CO (Onsite)

Terms: Full-Time

Clearance: U.S. Citizenship with ability to obtain and maintain a Public Trust

Travel: Up to 10%

RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.

That’s RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people first and providing a flexible work environment, our employees have higher morale, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority.

Program Overview

The National Oceanic and Atmospheric Administration (NOAA) Global Systems Laboratory (GSL) is a world leader in applying cutting-edge research and innovative IT systems to improve weather and environmental forecasting across the globe. Based in Boulder, Colorado, GSL’s mission supports the development and integration of advanced computing, modeling, artificial intelligence, and software engineering to meet the growing needs of the scientific and environmental community.

RIVA Solutions supports NOAA GSL through a range of IT, systems engineering, cybersecurity, and DevOps services. Our team plays a critical role in maintaining secure, high-performance computing environments that enable NOAA’s researchers and operational teams to deliver next-generation climate, weather, and environmental solutions for the nation.

Position Overview

RIVA Solutions is seeking a System Engineer IV (Apple macOS System Administrator) to support the NOAA Global Systems Laboratory (GSL) in Boulder, CO. This role will be responsible for the design, configuration, installation, maintenance, and upgrade of Apple hardware, macOS systems, and associated peripherals. The System Engineer will also assist with end-user support and collaborate with IT peers to implement scalable, future-proof architectures that support NOAA’s scientific computing mission.

Core Responsibilities

• Provide direct support and helpdesk ticket response for macOS users
• Manage system builds, image creation, software patching, and OS upgrades
• Design, configure, and implement macOS devices within the enterprise
• Support Google Apps for Government (Gmail, Calendar, Drive, Voice, Meet, etc.)
• Update documentation, procedures, and user support resources
• Assist with inventory processes and asset management
• Collaborate with engineering staff to assess and support evolving IT needs
• Perform other job-related duties as assigned
  
  
  

Required Qualifications

• In-depth knowledge of macOS architecture, security, and troubleshooting
• Experience with MDM tools (Jamf, Mosyle, Munki, ABM, etc.)
• Ability to create automation tasks and policies for operational support
• Ability to provision and re-provision systems efficiently
• Knowledge of Smartcard (HSPD-12) authentication on macOS
• Familiarity with configuration baselines (DISA STIGs, USGCB, etc.)
• Strong command-line experience (Mac Terminal/Bash)
• Experience with enterprise patching strategies and tools
• Ability to support 100 macOS systems in a semi-automated environment
• Familiarity with security tools such as McAfee, Nessus, or Trellix
• Understanding of Active Directory and Entra ID integrations
• Familiarity with Apple deployment tools like Apple Configurator
• Strong customer service and technical communication skills
• Adaptability to evolving Apple ecosystem tools and methods
  
  
  

Education & Experience

• Bachelor’s degree in Computer Science or related discipline (or equivalent work experience)
• Proven experience in macOS system administration and direct user support
• Experience with JAMF, ABM, or similar enterprise Apple support tools
• Apple certifications (Apple Certified IT Professional, Apple Certified Support Professional) preferred
• Experience supporting Linux (Red Hat or other distros) is a plus
  
  
  

Salary

Up to $140,000 (based on experience)

RIVA Benefits

• Paid Time Off / Sick Leave
• Health, Dental, and Vision Coverage
• Life Insurance
• Retirement Benefits / 401K with company matching
• HSA/FSA Spending Accounts
• Long- and Short-Term Disability
• Pet Insurance
• Wellness Program Initiatives
• RIVA Flex
• Additional Workplace Benefits
  
  
  

RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email [email protected]. Only messages left for this purpose will be returned.