Payment Management System Business Analyst

Position: PMS Business Analyst

Location: Rockville, MD (Onsite)

Terms: Full Time

Clearance: Public Trust Required

Travel: 0–10%

RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.

We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions—we support efforts that strengthen communities and serve the public good.

RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability. They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, you will have the opportunity to grow your skills, contribute ideas, and make an impact from day one—all while supporting missions that matter.

Program Overview

Supports Federal grants financial management operations by providing customer liaison support, financial transaction processing, reconciliations, audit support, and business operations for the Payment Management System (PMS).

Position Overview

RIVA Solutions is seeking a PMS Business Analyst to support Federal financial operations, grants management, customer support, reconciliations, compliance, and operational reporting while ensuring adherence to Federal financial policies and internal controls.

Core Responsibilities

• Review and process user access, banking, entity registration, payment, journal voucher, and grants financial requests.
• Validate documentation and coordinate corrections.
• Support onboarding for awarding agencies and grant recipients.
• Monitor tickets, shared mailboxes, and operational queues.
• Research and resolve discrepancies involving financial transactions and account records.
• Perform reconciliations and maintain supporting documentation.
• Support audit readiness, records management, and internal controls.
• Develop SOPs, desk guides, and operational documentation.
• Communicate with Federal customers and stakeholders.
• Utilize Microsoft Office, Teams, Jabber, ticketing systems, and Federal financial systems.
  
  

Minimum Qualifications

• Bachelor's degree in Business, Finance, Accounting, Information Systems, or related field (or equivalent experience).
• 5 years supporting financial operations, grants operations, accounts payable, or customer liaison functions.
• Experience with payments, banking, reconciliations, user access, and financial documentation.
• Knowledge of accounting, internal controls, audit readiness, and records management.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office products.
• Ability to obtain and maintain a Public Trust clearance.
  
  

Preferred Qualifications

• 2 years supporting Federal financial operations.
• Experience with Oracle Federal Financials, Oracle EBS, HHS PMS/FMP, or grants management systems.
• Experience with ticketing systems, dashboards, and shared mailboxes.
• Experience creating SOPs and training documentation.
• Experience supporting HHS or Federal shared service organizations.
  
  

Salary

$95,000

RIVA Benefits

• Health, Dental, and Vision Coverage
• Life Insurance
• Retirement Benefits / 401K with Company Matching
• HSA / FSA Spending Accounts
• Long- and Short-Term Disability
• Pet Insurance
• Wellness Program Initiatives
• RIVA Flex – Flexible Work Environment
• Additional Workplace Benefits
  
  

Equal Opportunity Statement

RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned.