What are the responsibilities and job description for the Service Administrator position at Rite-Hite?
At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite’s global innovation.
Job Description:
Rite-Hite Service Administrators support the Service Department, Sales Department, and customers, through the timely entry of parts and related orders and preparation of invoices. The successful candidate will achieve timely acquisition of parts and material to meet installation, service and PMP schedule, maintain inventory within acceptable levels, and accurate and timely processing of service jobs. In addition, the Service Administrator monitors the service system and generates invoices for completed service jobs, ensuring customer invoicing requirements are met, helping to ensure the timely payment of invoices.
Required Experience:
Rite-Hite sells the best, and we hire the best. This position requires a minimum of one year of related experience, prior experience in a field service environment is preferred. In addition, the Service Administrator must have good attention to detail, be able to juggle multiple projects without dropping the ball, and have strong communication and customer service skills are also essential.
What We Offer
At Arbon Equipment – A Rite-Hite Company, we take care of our people – because when you’re supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
Job Description:
Rite-Hite Service Administrators support the Service Department, Sales Department, and customers, through the timely entry of parts and related orders and preparation of invoices. The successful candidate will achieve timely acquisition of parts and material to meet installation, service and PMP schedule, maintain inventory within acceptable levels, and accurate and timely processing of service jobs. In addition, the Service Administrator monitors the service system and generates invoices for completed service jobs, ensuring customer invoicing requirements are met, helping to ensure the timely payment of invoices.
Required Experience:
Rite-Hite sells the best, and we hire the best. This position requires a minimum of one year of related experience, prior experience in a field service environment is preferred. In addition, the Service Administrator must have good attention to detail, be able to juggle multiple projects without dropping the ball, and have strong communication and customer service skills are also essential.
What We Offer
At Arbon Equipment – A Rite-Hite Company, we take care of our people – because when you’re supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
- Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
- Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
- Time for You: Paid holidays, vacation time, and personal/sick days each year.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.