What are the responsibilities and job description for the Apprentice or Service Technician - West of Madison, WI position at Rite-Hite?
At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite’s global innovation.
Bring your industrial maintenance knowledge to the dock and door industry!
Being a Service Technician holds a sense of integrity and independence. You are the face of the organization with our customers as you maintain Rite-Hite products, functioning out of our Madison, WI, office to service our Western Market (Baraboo area to Prairie Du Chien) from a service truck which you can house at your residence. The opportunity offers a career for you to grow your skillset and make a daily impact!
We are open to bringing on an Apprentice to the team who will receive on the job training with the goal of learning the required skills to become a Service Technician. As an Apprentice, you will spend the majority of your time working closely with a senior Technician, learning our products and building relationships with our customers to develop the skills needed to work on your own.
Rite-Hite Service Technicians will install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.
What We Look For
Rite-Hite sells the best and we hire the best. This position requires:
At Arbon Equipment – A Rite-Hite Company, we take care of our people – because when you’re supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
Bring your industrial maintenance knowledge to the dock and door industry!
Being a Service Technician holds a sense of integrity and independence. You are the face of the organization with our customers as you maintain Rite-Hite products, functioning out of our Madison, WI, office to service our Western Market (Baraboo area to Prairie Du Chien) from a service truck which you can house at your residence. The opportunity offers a career for you to grow your skillset and make a daily impact!
We are open to bringing on an Apprentice to the team who will receive on the job training with the goal of learning the required skills to become a Service Technician. As an Apprentice, you will spend the majority of your time working closely with a senior Technician, learning our products and building relationships with our customers to develop the skills needed to work on your own.
Rite-Hite Service Technicians will install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.
What We Look For
Rite-Hite sells the best and we hire the best. This position requires:
- Experience welding and working with mechanical, hydraulic, and electrical systems. Prior experience in the repair or installation of industrial equipment is preferred.
- Working in the elements (rain, snow, or shine) as this is a field environment.
- Ability to lift up to 100 lbs and comfort to work at heights.
- Stellar customer service skills.
- Valid Driver License with clean driving record as this position requires driving a company vehicle.
- Other requirements include being at least 18 years of age and ability to pass a pre-employment drug test and DOT physical.
At Arbon Equipment – A Rite-Hite Company, we take care of our people – because when you’re supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
- Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
- Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
- Time for You: Paid holidays, vacation time, and personal/sick days each year.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.