What are the responsibilities and job description for the Employee position at Rita's Italian Ice?
Overview
Join our dynamic team as an Employee and become a vital part of delivering exceptional service in a fast-paced food and retail environment. This role offers an exciting opportunity to develop versatile skills in food preparation, customer service, sales, and cash handling while working in a lively café or quick-service setting. We are committed to fostering a positive, energetic atmosphere where your enthusiasm and dedication can thrive. Whether you're passionate about food industry operations or eager to build a career in retail and food service, this position provides a rewarding platform to grow professionally.
Duties
- Prepare and serve food items efficiently, maintaining high standards of quality and presentation
- Operate POS systems such as Aloha POS and Micros POS for order processing, sales transactions, and cash handling
- Provide excellent customer service by greeting guests, taking orders, and addressing inquiries with enthusiasm
- Upsell menu items and promote specials to enhance sales opportunities
- Ensure food safety and sanitation standards are met through proper handling, cleaning, and storage procedures
- Assist with food prep tasks including chopping, assembling, and portioning ingredients
- Support restaurant operations by bussing tables, managing food delivery to tables, and maintaining cleanliness in dining areas
Skills
- Proven experience in food preparation, food service, or retail environments with a focus on customer satisfaction
- Familiarity with POS systems such as Aloha POS and Micros POS for efficient transaction processing
- Strong time management skills to handle multiple tasks swiftly during busy hours
- Ability to perform basic math for cash handling, retail math, and order calculations
- Excellent communication skills for serving customers and collaborating with team members
- Knowledge of food safety practices, sanitation standards, and proper food handling procedures
- Experience working in quick service or fast-food restaurants is highly desirable
- Demonstrated ability to multitask in a fast-paced environment while maintaining attention to detail
Join us if you're motivated by providing outstanding service, working efficiently under pressure, and contributing to a vibrant team environment. We value energetic individuals who are eager to learn, grow their skills in the food industry, and make every guest’s experience memorable!
Pay: $14.00 - $18.00 per hour
Work Location: In person
Salary : $14 - $18