What are the responsibilities and job description for the Front Desk Clerk position at Rising Stars Academy?
Job Overview
We are seeking a dynamic and friendly Front Desk Clerk to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks. Your energetic approach and organizational skills will ensure a smooth and professional experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced environment.
Duties
- Greet visitors, clients, and staff with enthusiasm and professionalism, creating a positive first impression
- Answer multi-line phone systems promptly, directing calls efficiently and courteously
- Manage appointment scheduling and calendar management using Microsoft Office and Google Workspace tools
- Handle data entry, filing, and document proofreading to maintain accurate records
- Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
- Provide customer support by addressing inquiries both in person and over the phone with excellent phone etiquette
- Assist with clerical duties including typing, data entry, filing, and maintaining organized office systems
Requirements
- Proven experience in office management or administrative support roles with strong organizational skills
- Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry skills
- Prior experience working with multi-line phone systems and handling high-volume call environments
- Bilingual abilities are highly preferred to serve diverse client needs effectively
- Strong customer service orientation with professional phone etiquette and interpersonal skills
- Ability to multitask efficiently while maintaining attention to detail in proofreading and data entry tasks
- Previous experience as a dental or medical receptionist or personal assistant is advantageous but not required
Join us to be part of a vibrant team where your organizational talents and proactive attitude will shine! We value energetic individuals committed to delivering outstanding service while supporting our daily operations. This is more than just a front desk role — it’s an opportunity to grow your administrative career in a welcoming environment that appreciates your dedication.
Pay: $16.00 - $18.00 per hour
Work Location: In person
Salary : $16 - $18