What are the responsibilities and job description for the Medical Assistant (MA) / Office Manager position at Rising Lotus Behavioral Health Services?
Rising Lotus Behavioral Health Services is preparing to bring compassionate, patient-centered behavioral healthcare to the Phoenix community, and we're looking for a dedicated professional to help build our team!
We're seeking an experienced Medical Assistant / Office Manager who brings together strong organizational leadership, excellent patient service, and medical-assisting experience.
In this role, you'll help create a welcoming, organized, and efficient outpatient behavioral health environment while supporting our clinical team and day-to-day operations.
What You'll Do:
✅ Coordinate patient scheduling, intake, registration, and office workflows
✅ Support insurance verification, authorizations, and patient communications
✅ Assist our clinical team with specifically authorized medical-assisting activities
✅ Coordinate telehealth, referrals, and patient transportation arrangements
✅ Help establish efficient administrative processes and support a positive patient experience
What We're Looking For:
• Qualified Medical Assistant with documented training and applicable credentials
• At least 2 years of outpatient medical-assisting or comparable ambulatory experience
• Experience coordinating office workflows and supporting daily operations
• Proficiency with electronic health records, scheduling, and insurance processes
• Strong communication, organization, and patient-service skills
• A commitment to confidentiality, teamwork, and respectful behavioral healthcare
Location: Phoenix, Arizona (On-site)
Employment: Full-time
Interested in helping build something meaningful?
We'd love to connect with professionals who are passionate about behavioral healthcare and ready to make a difference. To learn more or express interest, please contact Rising Lotus Behavioral Health Services through our LinkedIn company page. Help us grow a team centered on compassion, professionalism, and quality care.
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