Passage of Hope- Case Manager

The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive.

About the Role

The Case Manager work directly on the reunification process of the child along other stakeholders as per ORR Policy and Regulations. The Case Manager ensure all the child needs (medical, legal, educational, and emotional,) are meet while in care. The caseload assigned as per ORR regulations is up to 8 cases per case manager.

What You’ll Do

· Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement.

· Works closely with Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24.

· Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs.

· Follow up with legal service providers regarding the timely submission of any documentation or correspondence needed for the legal relief process.

· Maintains professional and timely communication with stakeholders including , GDIT, Legal Service Provider, The Young Center, ICE regarding the child case.

· Performs discharge and release functions to ensure that each youth has a safe, appropriate and prompt release plan.

· Documents weekly client contacts and maintain case files up to date and audit ready in accordance with regulations. Ensure all ORR, OCFS, and Education mandates and requirements are met.

· Works collaboratively with the Clinical Team in approaching each child’s case.

· Ensure that home visits to foster parents occur, assessing for comfort and safety of the child and that all pertinent information is relayed appropriately to foster parents.

· Participates and attends all required weekly staffing with GDIT/ORR and program related meetings.

· Maintains knowledge of issues affecting UC and provide immediate support in tandem with clinical when needed.

· Collaborate with all other POH departments and maintain closely communication to ensure a holistic approach to meeting the child needs.

· Supports and participates in individual and group supervision.

· Participates in the implementation of PBIS to promote and reinforce a positive social culture with all people supported and staff at POH.

· Some evening and weekend hours as per ORR mandates.

· Performs other duties as assigned.

Your Qualifications

· Bachelors in a Human Services field.

· Minimum one year of experience in case management field (preferred).

· Knowledge of child welfare and immigration-related legislation.

· Excellent verbal, and written communication and organizational skills are essential.

· Proficient in Microsoft Office suite, knowledge of MyEvolv recommended

· Bilingual (English/Spanish) a must

· Valid Driver's License with a clean driving record

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

No

Work Environment:

Office/Field for foster home visits

Position Type/Expected Hours of Work: This is a full-time position.

 Days and hours of work are Monday through Friday in office (, 4 days in office, 1 day remote) including assigned weekend coverage (remote). A few times a month, case managers might be assigned in advance a 2pm-10pm shift (remote) to ensure 7-day case management services as required by ORR. The office is located in Brooklyn, NY.

Additional Requirements:

· Authorized to work in the U.S.

· Ability to travel to other Rising Ground sites if required for meetings or trainings.

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.