Program Supervisor (Community Residence)

RiseWell Community Services is looking for a full-time Community Residence Program Supervisor to join our team! This individual will assist the Program Manager in all aspects of program supervision, management and development of a licensed residential program that provides transitional housing to individuals with psychiatric disabilities.

An essential part of the RiseWell staff, our Program Supervisor will also be responsible for overseeing documentation, monitoring the development and implementation of services, and work directly with staff to ensure that our programs meet the evolving needs of our community.

RiseWell’s Residential Services provide those in recovery from serious mental illness a safe, reliable home with on-site support. Our Residential team assists participants with an array of services aimed at supporting their recovery and improving their quality of life. Services include medication monitoring, skill-building development, symptom management, socialization, transportation training, connections to psychiatric and medical services, and more.

HOURS: Mon - Fri 8AM -4PM

Qualifications

• Bachelor’s Degree in Human Services or High School Diploma with 3 years of supervisory/senior staff experience
• Knowledge of residential services, substance use services, evidence-based practices, and psychiatric rehabilitation practices
• Valid and clean NY State driver license
• Fingerprinting, criminal record check, approval from NYS Office of Mental Health
• Strong supervisory, interpersonal, and communication skills
• Detail oriented
• Able to multi-task and be a team player
• Strong computer skills including Microsoft Word, Microsoft Excel, and Microsoft Outlook
  
  

Core & Essential Responsibility

• Weekly direct supervision and training of staff
• Coordinate the weekly activities of the residence
• Establish monthly staffing schedules
• Direct oversight of documentation including progress notes, service plans, UMRs
• Monitor the development and implementation of service plans in conjunction with collateral service providers, program staff, and residents
• Oversee health office activities and medication management
• Coordinate residents’ admission and discharge processes and documentation weekly or as often as necessary
• Ensure maintenance of occupancy rates and rent collection
• Manage crisis situations and participate in on-call emergency coverage
• Provide supportive counseling, appropriate behavioral health intervention with residents daily
• Assist in hiring process and staff performance evaluations
• Serve as a liaison with outside service providers
  
  

At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff!

Benefits Include

• Comprehensive Medical/Dental/Vision
• Retirement 401K Savings Plan with Employer Match
• Generous Paid Time Off for Full-time and Eligible Part-Time Employees
• 13 paid Holidays for Full-time and Eligible Part-Time Employees
• Long and Short Term Disability
• Life Insurance
• Employee Assistance Program
• CALM App Subscription
• Flexible Work Schedules
• Career Growth & Promotional Opportunities
• Comprehensive Paid Training
• Supplemental Accident, Illness and Hospitalization Insurance
• Supplemental Pet Insurance
• Encouragement for Educational Professional Advancement
• Employee Perks & Discounts on Broadway shows, theme parks, and other attractions
• Eligibility for Federal/Public Loan Forgiveness
  
  

Equal Opportunity Employer

RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Us

Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan.

RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children

For more information about RiseWell Community Services, please visit our website https://www.risewell.org/