Expeditor, Home Delivered Meals (51540)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the general supervision of the Lead Expeditor, the Expeditor of Home Delivered Meals is responsible for managing the distribution of cooked or catered meals to drivers and deliverers of Home Delivered Meals (HDML).  Specific duties and responsibilities include:  

• Receive meals from Caterers and CMOW, appropriately stock and inventory meals
• Ensure that each route has the accurate count and type of meals for each route
• Organize and prepare the correct client meal preferences per route, using HDM Route sheets or other systems to track routes and client meals
• Communicate with drivers and deliverers to ensure smooth daily meal expediting and route dispatching in a timely manner
• Communicate effectively with the HDM team using tools and systems available i.e., MS Teams, email, and other systems and tools – for route and client meal management
• Identify areas of improvement and recommend solutions to Lead Expeditor and Assistant Director to continually improve process and workflow for timely expediting and quality meal delivery
• Support the Lead Expeditor in splitting meals to different routes, including when route shifts are needed, when making adjustments, and when planning coverage for all routes
• Follow all protocols and procedures for safe food distribution so as to avoid unsanitary practices or food-borne illness
• Conduct routine checks for meal and food temperatures to ensure food quality and report any issues to HDM Assistant Directors and to the Caterers to quickly resolve the issues
• Support timely dispatching of drivers from lots to ensure smooth expediting and loading operations; assist with routes to prevent overcrowding and timely operations to avoid delayed routes
• Assist drivers with packing home-delivered meals into trucks
• Move, unpack, and store food and supplies as required
• Clean, sanitize, and maintain the cleanliness of all work areas, floors, surfaces, and office spaces
• Serve as a backup driver/deliverer to cover any driver/deliver shortages or in case of emergencies

General Program Support:

• Assist in holiday or emergency planning to ensure meal delivery to clients
• Interact directly with Seniors, staff, volunteers, program vendors, Case Management partners, DFTA, CMOW, and other organizations during site visits
• Other related duties as assigned by the manager

COMPETENCIES

• Ability to communicate effectively including using RiseBoro’s tools i.e., MS Teams, email, etc.
• Strong organizational skills with attention to detail
• Ability to multitask and work efficiently in a fast-paced environment
• Ability to lift up to 30 lbs. required
• Ability to stand for extended periods of time
• Ability to work effectively as a team
• Ability to work independently
• Ability to safely use kitchen equipment and appliances (warmers, freezers, etc.)
• Knowledge of proper food handling and sanitation procedures
• Commitment to RiseBoro’ s mission, vision, and values
• Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
• Demonstrated commitment to supporting communities that have experienced systemic oppression and bias (i.e. people of color, LGBTQ people, immigrants, justice-involved persons, etc.)

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent preferred
• Food handler’s license or prior completion of food safety coursework preferred
• Any relevant experience that provides the required knowledge and skills may be considered qualifying.

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.

Salary : $19