What are the responsibilities and job description for the Collections Specialist position at Rise48 Equity?
Turn your phone skills into a six-figure income — uncapped commission, no ceiling.
Location: North Scottsdale, AZ — in-office, 40 hours/week (this is not a remote position)
Schedule: Full-time, 40 hours/week, on-site every day
Base salary: $55,000–$60,000
Total earning potential: $100,000–$150,000 realistic for strong performers — uncapped
Compensation: Base uncapped commission on collections (no cap on earnings)
Reports to: Director of Eviction Operations / Collections Leadership
Your income is in your hands. This is a base salary plus uncapped commission on what you collect. Solid performers realistically earn $100,000–$150,000 a year — and there is no ceiling. The more you recover, the more you make. Period.
About Rise48 Equity
Rise48 Equity is a fast-growing multifamily private equity firm that owns and operates nearly 12,000 apartment units across Phoenix, Dallas–Fort Worth, and the Carolinas. We're building an in-house team to recover unpaid rent across our portfolio — and we're looking for a driven Collections Specialist who wants their paycheck to reflect their results.
The opportunity
You'll spend your day on the phone from our North Scottsdale office, working accounts with overdue balances — current residents, past residents, and former tenants who've moved on. Your job is simple to describe and hard to do well: connect with people, negotiate workable solutions, and collect as much rent as possible. Every dollar you bring in puts money in your pocket through uncapped commission. If you're competitive, persuasive, and motivated by a scoreboard, this is the kind of role where your effort directly controls your income.
What you'll do
- Make a high volume of outbound calls each day to residents and former tenants with past-due balances across our Phoenix, Dallas, and North Carolina communities.
- Negotiate payments, payment plans, and settlements that recover the maximum amount of rent owed.
- Build quick rapport, handle objections, and turn difficult conversations into resolutions.
- Document every interaction accurately and keep account notes and ledgers up to date.
- Hit and exceed monthly collection targets — and watch your commission grow as you do.
- Conduct every call professionally, respectfully, and in line with company policy and applicable collection laws.
What you bring
- A relentless, goal-driven mindset — you love hitting targets and you're motivated by money.
- Excellent phone presence: confident, persuasive, calm under pressure, and a great listener.
- Strong negotiation skills and the resilience to keep dialing after a tough call.
- Solid organization and comfort working in collections, CRM, or property-management software.
- Prior collections, debt-recovery, inside sales, or high-volume call experience is preferred — but we'll seriously consider hungry, high-drive candidates who can sell themselves.
Bonus points
- Bilingual (English/Spanish) — strongly preferred given our resident base.
- Experience in multifamily, property management, or apartment collections.
- A track record of being a top performer on a commission or quota-based team.
Compensation & benefits
$55,000–$60,000 base uncapped commission on collections. Realistic total earnings of $100,000–$150,000 for strong performers, with absolutely no cap — top closers can earn well beyond. You'll also get full medical / dental / vision, 401(k), paid time off, and the chance to build a high-earning career with a high-growth real estate company.
Why you'll want this job: A real base for stability, plus the kind of uncapped upside usually reserved for sales floors. Clear targets, daily scoreboards, and a leadership team that wants to see you win. If you've ever felt capped at a previous job, this is your shot to break through.th in a vibrant workplace that recognizes the importance of your contributions.
Pay: $55,000.00 - $60,000.00 per hour
Application Question(s):
- Do you live in the Phoenix area?
- Do you have experience in multifamily, property management, or apartment collections?
- Are you bilingual?
- Please take the Culture Index Survey with this link: https://go.cultureindex.com/s/GCbQq1Jche
Work Location: In person
Salary : $100,000 - $150,000