What are the responsibilities and job description for the IT Systems & Compliance Administrator (Fully Remote) position at Rise Vision Inc.?
Company Description
Rise Vision is used in 100 countries by organizations of all sizes, is highly rated, and has been deeply dedicated since 1992 to making it easy for organizations to communicate better using digital signage. Organizations can be up and running in minutes with easy-to-use software, compatibility with a wide range of hardware, and 500 professionally designed templates. Rise Vision adds new templates each week, saving organizations hours of content creation time and allowing them to focus on the message they're communicating.
We are seeking a skilled and proactive IT Systems & Compliance Administrator to maintain a secure, reliable, and compliant IT environment that drives operational efficiency. In this hands-on role, you will manage key IT systems, ensure continuous compliance with cybersecurity frameworks (particularly SOC 2), and support evolving business needs through automation, documentation, and process improvements.
**This is a remote position open to applicants located in North America (US or Canada).**
Responsibilities
IT Systems Management
- Manage employee device lifecycle: enrollment, configuration baselines, patching, endpoint security, and ongoing compliance.
- Administer user provisioning and deprovisioning, SSO settings, and MFA enforcement.
- Lead troubleshooting and resolution for employee-reported IT issues, ensuring quick resolution and operational efficiency.
- Maintain IT documentation, integrations, and processes, and continuously identify and implement efficiency improvements.
Compliance & Security Operations
- Own quarterly User Access Reviews and complete required access changes.
- Oversee vendor security: onboarding, questionnaires, reviews, and risk assessments to ensure compliance with company standards.
- Maintain and submit SOC 2 and compliance evidence, coordinate audits, penetration tests on an ongoing basis.
- Own employee security awareness training, related policies, and managing monthly phishing simulations, analyze results, and identify corrective training.
- Manage security incidents, including response and resolution.
Continuous Improvement & Planning
- Continuously identify and propose opportunities to improve efficiency and/or risk mitigation through automation, process improvements, simplified workflows, etc.
- Proactively identify inefficiencies in IT and compliance workflows and propose measurable improvements.
- Develop clear, actionable plans to deliver results with minimal supervision.
- Track progress, risks, and outcomes; regularly communicate updates to the Information Security Manager and leadership.
Qualifications
- 3 years or equivalent experience administering Google Workspace, Apple Business Manager, and Jamf, with strong knowledge of how these platforms integrate for secure and efficient endpoint and identity management.
- Solid understanding of modern identity and access management concepts (e.g., SSO, SCIM provisioning).
- Proficiency in writing queries, scripts, and automations to streamline tasks and analyze data.
- Ability to explain complex technical problems and solutions in clear, simple terms.
- Strong eye for identifying workflow improvements that enhance efficiency and scalability.
- Continuous learner with curiosity about emerging technologies, security best practices, and compliance trends.
- Practical knowledge of compliance standards such as SOC 2; ability to anticipate the compliance implications of operational or architectural changes.
- Strong prioritization, execution, and decision-making skills aligned with organizational priorities.
- Commitment to creating clear, concise, and repeatable documentation and processes.
- Bachelor's degree in a technical field (e.g., Computer Science, Information Technology, Cybersecurity, or related) or equivalent combination of education, training, and experience.
Work Style & Environment
- Thrives in a fully remote setting and is highly proficient with collaboration tools including Google Docs, Slack, and Zoom.
- Self-motivated, detail-oriented, and comfortable working independently while contributing to team goals.
At Rise Vision, we are proud to be an equal opportunity employer. We practice ethical and fair hiring processes and strongly encourage applications from diverse backgrounds. Accommodations are available on request for candidates taking part in all aspects of the selection process.
If this sounds like a great fit, we look forward to your application!