What are the responsibilities and job description for the Real Estate Operations Manager position at RISE Homes?
About the Role
We’re hiring a Real Estate Operations Manager to support a high-performing real estate team in the Bay Area. You'll handle vendor coordination, client communication, bookkeeping support, scheduling, and listing operations. This role is ideal for someone who is organized, proactive, and comfortable managing multiple moving parts.
Responsibilities
Listing & Vendor Coordination
Schedule and manage painters, stagers, cleaners, flooring installers, photographers, etc.
Coordinate property prep timelines, bids, inspections, and lockbox/sign installs
Oversee staging, marketing materials, and listing logistics
Track invoices and listing-related expenses
Client Communication
Serve as a point of contact for sellers and buyers
Provide updates, answer questions, and communicate next steps
Ensure clients know what is needed and feel supported
Operations & Admin
Manage calendars for showings, inspections, walkthroughs, and appointments
Organize mailers, postcards, and physical marketing campaigns
Maintain systems, checklists, and office organization
Support open house prep and marketing coordination
Bookkeeping Support
Collect and organize receipts and invoices
Provide expense details and documentation to the bookkeeper
Assist with bill payments and reimbursements
Marketing & Outreach
Coordinate postcards, mailers, farming pieces, and client touchpoints
Assist with print marketing and neighborhood targeting
Support event prep and follow-up campaigns
Qualifications
Real estate, property management, bookkeeping, or operations experience preferred
Strong communication and follow-through
Highly organized and detail-oriented
Able to manage multiple deadlines
Tech savvy (Google Workspace, QuickBooks, CRMs, etc.)
Positive, dependable, and solution-oriented
Ideal Characteristics
Calm under pressure
Self-starter and problem solver
Service-minded
Team-oriented but independent
Loves structure, checklists, and systems
Position Details
Full-time
Hybrid / local preferred
Compensation based on experience