Office Manager

RISE Pediatric Therapies is a growing organization that provides support to families of children birth to three years of age with disabilities or special developmental needs, helping them to build on their child's strengths, and to enhance and promote the child's growth, development and learning skills in their natural environment.

PURPOSE:

Responsible for assisting the Executive Director, Director(s), and Staff Member(s) in the daily operations and vital functions including oversight of the front office, donation program for the division, administrative onboarding tasks, and personnel and payroll issues for the division of RISE Pediatric Therapies Az (RPT Az) through the implementation of RISE Mission, Vision and Values.

MINIMUM QUALIFICATIONS:

• Experience in greeting the public by telephone and in person in a professional manner

• Experience with clerical work

• Experience using computer software including Microsoft Windows and Office Suite products i.e. Word, Excel, PowerPoint and Google Workspace products

• Demonstrative advanced proficiency using MS Word & MS Excel applications

• Excellent interpersonal skills.

• Excellent written and verbal communication skills

• Ability to write all necessary materials and communications relevant to the position and interpret policies, procedures, and other required information

• Excellent organizational and time management skills, demonstrates strong attention to detail, exhibits patience and perseverance in completing tasks, demonstrates ability to handle multiple tasks and excellent follow-through skills

• Able to complete a background check and obtain a Level One Fingerprint Clearance Card.

ESSENTIAL JOB FUNCTIONS:

• Support the Executive Director, Director(s), and Staff Member(s) in RPT Az by accomplishing various clerical tasks as requested.

• Scanning and archiving files including family files, billing documents and other documentation requested.

• Maintain and record all RPT Employee compliance through the Human Resources database.

• Assist with onboarding of new employees, including assigning and completing Pediatric Therapies new hire checklists with new employees in the Human Resources database.

• Compile RSVP lists and assist with planning for various events held by the RPT Az division.

• Code and submit invoices to accounts payable in a timely manner.

• Assist with any copying and mailings as needed, including but not limited to the AzEIP notifications , training materials, etc.

• Conduct quality assurance reviews as needed including conducting personnel file audits in order to maintain those systems, and other relevant quality assurance functions as assigned.

• Represent RISE in a professional and knowledgeable manner when interacting with internal and external stakeholders.

• Support the RPT Front Desk in the Mesa office

• Order office supplies and other items (family gifts, gift cards, event tickets), as needed.

• Assist with receiving and organizing in-kind donations, including tracking loan closet items

• Assist with new client intake for clinic therapies

• Assist with managing Quarterly and Annual Plan of Care submissions to ensure continuity of care for clinic clients

• Monitor vendor calls for potential clients and maintain a waitlist of clients to help build caseloads of new hires

• Perform additional job functions as required.

PHYSICAL AND MENTAL REQUIREMENTS:

• Must assume seated position at computer or desk for extended periods.

• Ability to perform functions of required computer software.

• Must have the ability to visually create and organize files. Filing may require reaching, kneeling, and bending.

• Ability to greet the public and use the telephone.

• Ability to work under stressful conditions, which may include dealing with difficult people and handling multiple work assignments.

EQUIPMENT NORMALLY USED:

Computer, copy machine, telephone, fax machine, other office equipment as necessary.

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor.

If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax 866-268-8885
(b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY

RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Salary : $17