Employment & Resource Operations Manager

Employment & Resource Operations Manager

Starting at $25.00/hour, depending on experience (DOE)
Full-Time | Warrensburg, MO | RISE Community Services

Why You'll Want to Work at RISE

You're looking for more than your next job. You want a place where you can lead people, build relationships, create opportunities, and make a meaningful impact while continuing to grow as a leader.

At RISE, we invest in our employees and offer a benefits package that includes:

• 100% employer-paid health insurance for eligible full-time employees
• Paid holidays, vacation, sick leave, and birthday time off
• Employer-paid life and short-term disability insurance
• Retirement matching up to 4%
• Tuition reimbursement up to $4,160 annually
• Paid training and professional development opportunities
• Optional dental and vision insurance
• Employee referral bonuses and opportunities for advancement

You'll join a mission-driven organization that values connection, belonging, accountability, and developing the next generation of leaders.

What You'll Get to Own

You'll help lead services that empower individuals with disabilities to find meaningful employment, build independence, access community resources, and achieve their personal goals.

Working alongside our Employment & Resource Director, you'll oversee the daily operations of employment services, community resources, transition services, and mobile crews.

You'll have the opportunity to develop employees, strengthen community partnerships, manage resources, and improve how services are delivered.

We're not looking for someone who simply keeps things running. We're looking for a leader who sees opportunities, takes initiative, develops people, solves problems, and turns ideas into measurable results.

You'll Have the Opportunity to

• Lead, coach, and develop employees and supervisors while building future leaders
• Oversee daily operations across employment services, community resources, transition services, and mobile crews
• Build relationships with employers, schools, service providers, and community partners
• Identify new employment opportunities and expand community connections
• Manage staffing, department resources, budgets, and operational priorities
• Use performance data and KPIs to improve service quality and outcomes
• Identify gaps, simplify processes, and implement improvements that make work easier and more effective
• Support employee training, professional development, and accountability
• Ensure services meet agency expectations, quality standards, and regulatory requirements
• Collaborate with leadership to turn department goals into action and measurable results

You May Be a Great Fit If You

• Enjoy leading people and helping others reach their potential
• Take ownership and follow through without needing constant direction
• Naturally build relationships and connect people with opportunities
• Can balance compassion, accountability, and results
• See challenges as opportunities to find better solutions
• Are comfortable making decisions and having difficult conversations
• Can manage multiple teams, projects, and priorities
• Enjoy improving processes rather than settling for "the way we've always done it"
• Use data, feedback, and results to guide decisions
• Believe great leaders don't just manage employees — they develop future leaders
• Regularly ask, "How can we make this better?"

What You'll Need

• At least 2 years of experience in community-based services, employment services, or case management
• At least 2 years of supervisory or leadership experience
• Bachelor's degree in social work, human services, business administration, or a related field preferred; equivalent experience may be considered
• Strong communication, organization, problem-solving, and leadership skills
• Ability to manage staff, budgets, priorities, and operational performance
• Knowledge of disability services, vocational rehabilitation, or community resources is a plus
• Valid driver's license and ability to obtain a Missouri Class E chauffeur's license within 14 days of hire
• Ability to successfully complete required background checks and training
• Willingness to travel throughout our service areas and occasionally work outside traditional business hours

About RISE

RISE Community Services is a nonprofit organization dedicated to creating opportunities for individuals with disabilities to live, work, and engage meaningfully in their communities.

We believe in building a workplace where employees feel valued, supported, challenged, and empowered to grow.

Our core values of Safety, Respect, Growth, Compassion, and Teamwork guide how we serve others, develop our employees, and strengthen our communities.

Learn more about us at www.watchusrise.org.

Ready to RISE?

If you're looking for a leadership opportunity where you can develop people, strengthen operations, build partnerships, and create meaningful opportunities for others, we'd love to meet you.

Bring your leadership. Bring your ideas. Bring your willingness to make things happen. Come grow with RISE!

RISE Community Services is an Equal Opportunity Employer.