Demo

TM Assistant Program Director

Rise Behavioral Health Services
West Springfield, MA Full Time
POSTED ON 5/22/2026
AVAILABLE BEFORE 7/21/2026

About the Role

Rise Behavioral Health Services is seeking a dedicated and experienced TM Assistant Program Director to support the leadership and daily operations of our Therapeutic Mentoring (TM) program. This role partners closely with the Director of Integrated Care to ensure high-quality, safe, family-centered services for youth and families across our integrated-care programs.

The Assistant Program Director provides supervision and support to Therapeutic Mentors and assigned supervisors while overseeing service quality, documentation compliance, staffing workflows, and operational reliability.

This is an ideal opportunity for a clinically licensed leader who is passionate about youth and family services, staff development, and community-based behavioral healthcare.

Key Responsibilities and Clinical & Program Oversight

  • Support clinical oversight of Therapeutic Mentoring services
  • Review complex cases, family engagement concerns, safety issues, and service barriers
  • Ensure treatment-plan alignment and timely risk escalation
  • Promote youth-guided, family-centered, trauma-informed care

Staff Supervision & Development

  • Supervise Therapeutic Mentors and assigned supervisors
  • Provide coaching, accountability, role clarification, and performance feedback
  • Support onboarding, training, field-readiness review, and retention efforts

Operations & Program Coordination

  • Assist with staffing coverage, case assignment, scheduling, and utilization tracking
  • Monitor census and support timely access to services
  • Coordinate with IHT, IHBS, ICC, outpatient providers, schools, caregivers, and approved collaterals

Documentation, Compliance & Quality

  • Review documentation quality, supervision records, and authorizations
  • Maintain audit readiness and ensure compliance with payer and agency standards
  • Identify and correct service-delivery or recordkeeping gaps

Communication & Leadership

  • Keep leadership informed with organized, solution-focused updates
  • Foster strong communication across the integrated-care team
  • Represent Rise Behavioral Health Services professionally with families, staff, and community partners

QualificationsRequired

  • Master’s degree in Social Work, Counseling, Psychology, Human Services, Behavioral Health, Education, or related field
  • Licensed Clinical Social Worker (LCSW) required
  • Valid driver’s license and reliable transportation
  • Ability to support community-based service operations
  • Must meet agency, payer, background-check, training, and supervision requirements

Preferred

  • Independent clinical licensure (LICSW preferred)
  • Previous supervisory or leadership experience in:
  • Therapeutic Mentoring
  • Youth and family services
  • Community-based or in-home behavioral health
  • School-based care
  • Care coordination

The ideal candidate is a collaborative and organized clinical leader who:

  • Balances supportive staff development with accountability
  • Recognizes and escalates safety, risk, and continuity concerns appropriately
  • Uses documentation review, supervision, and team feedback to strengthen program quality
  • Thrives in a fast-paced, mission-driven behavioral health environment

Compensation & Benefits

  • Competitive salary: $85,000–$95,000 annually
  • Professional growth opportunities
  • Collaborative leadership environment
  • Meaningful work supporting youth and families in the community
  • Paid time off
  • Retirement account
  • Health Insurance

Pay: $85,000.00 - $95,000.00 per year

Benefits:

  • Health insurance
  • Paid time off

Work Location: In person

Salary : $85,000 - $95,000

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