Maintenance Supervisor

Maintenance Supervisor – UTK Poplar Hall | Knoxville, TN (Student Housing)

About The Role

RISE is seeking a strong, hands-on Maintenance Supervisor to lead facilities operations at our new residence hall serving the University of Tennessee, Knoxville.

This is a leadership role within a high-volume student housing environment. The Maintenance Supervisor is responsible for overseeing preventative maintenance, managing the maintenance team, ensuring compliance with university and company standards, and maintaining a safe, fully operational community.

This role requires technical expertise, strong organizational skills, and the ability to lead a team while remaining actively involved in daily maintenance operations.

What We’re Looking For

• Prior experience as a Maintenance Supervisor in student housing or multifamily housing required
• Strong working knowledge of HVAC, plumbing, electrical, appliances, and general building systems
• Experience leading and developing maintenance, grounds, and housekeeping staff
• Ability to manage preventative maintenance programs and high-volume unit turns
• Strong vendor management and contract oversight experience
• Familiarity with budgeting processes related to maintenance and capital projects
• Comfortable working in partnership with university representatives and complying with inspection standards
• Organized, safety-conscious, and detail-oriented
• Willingness to participate in a rotating 24-hour emergency on-call schedule
  
  
  

What You’ll Be Doing

Leadership & Team Management

• Recruit, train, supervise, and evaluate maintenance technicians
• Develop and manage the on-call schedule; participate in emergency coverage as needed
• Maintain professional communication with residents, parents, vendors, and university staff
  
  
  

Maintenance & Operations

• Schedule and oversee preventative maintenance in accordance with company SOP
• Ensure completion of all maintenance service requests within 24 hours and proper system close-out
• Lead and execute successful unit turns and make-ready processes, including painting and cleaning when necessary
• Conduct weekly and quarterly unit inspections
• Monitor all work performed by outside contractors and ensure proper documentation
• Maintain inventory controls and maintenance shop organization
• Oversee master key system reconciliation and security
  
  
  

Compliance & Safety

• Maintain property compliance with SOE inspections (targeting 90% or higher)
• Monitor and maintain all assigned building systems
• Ensure safety standards are followed and report violations immediately
• Complete incident reports within 24 hours when required
  
  
  

Grounds & Curb Appeal

• Ensure community cleanliness and curb appeal meet RISE standards
• Oversee trash removal, pressure washing, dumpster area maintenance, and landscaping coordination
  
  
  

Communication & Reporting

• Alert the General Manager of unusual occurrences or potential issues
• Assist in preparing maintenance-related budgets and turn planning
• Maintain proper documentation for contracts and scopes of work
  
  
  

Pay & Perks

• Competitive Compensation: Based on experience
• Performance Incentives: Bonus opportunities available
• Pay Schedule: Paid semi-monthly
• Paid Time Off: Vacation, sick time, floating holiday, and company-paid holidays
• Health Benefits: Medical, dental, vision, EAP, and more
• 401(k) with Company Match
• Insurance Coverage: Begins the 1st of the month after your hire date
  
  
  

Why You’ll Love It Here

At RISE, our motto is Love. Serve. Care. — and that extends to how we maintain and operate our communities. As Maintenance Supervisor at UTK Poplar Hall, you’ll play a vital role in ensuring students live in a safe, well-maintained environment that supports their academic success.

If you are a strong facilities leader who thrives in a fast-paced student housing setting, we’d love to hear from you.