Director Human Resources Operations

Job Summary:

The HR Operations Director is responsible for the strategic planning, implementation, and daily management of all HR operational functions, including the Human Resources Information System (HRIS), payroll, and benefits administration. This role ensures seamless system integration, data integrity, and process efficiency while overseeing key HR projects and ensuring compliance with all applicable laws and regulations.

Key Responsibilities

HRIS & Systems Management

• System Ownership & Optimization: Serve as the system owner and lead administrator for the core HRIS platform, overseeing configuration, security, user roles, and business processes.
• Data Integrity & Reporting: Maintain strict controls to ensure data accuracy, integrity, and security through regular audits and validation procedures. Develop and generate custom reports, metrics, and dashboards to support data-driven decision-making for HR and business leaders.
• Vendor Management: Act as the primary liaison with HR system vendors, managing relationships, negotiating contracts, and ensuring service level agreements (SLAs) are met.

Project Management & System Integration

• Implementation & Upgrades: Lead the full lifecycle of HR system implementations, upgrades, patches, and enhancements, collaborating with IT, Finance, and other stakeholders to minimize disruption.
• Workflow Optimization: Analyze existing business processes and identify opportunities for improvement and automation. Redesign and document HR workflows to increase efficiency and enhance the overall employee experience.
• Cross-functional Collaboration: Partner with IT, Finance, and department heads to ensure seamless integration between the HRIS and other systems (e.g., payroll, benefits providers, time & attendance, identity systems).

Payroll & Benefits Administration Oversight

• Payroll Operations: Oversee all payroll processing operations, ensuring accurate and timely calculation of wages, tax withholdings, and deductions, while ensuring compliance with federal and state tax laws and regulations.
• Benefits Management: Administer and manage employee benefits programs, including health, retirement plans, and wellness initiatives. Responsibilities include vendor management, supporting the open enrollment process, and resolving escalated benefits-related issues.
• Compliance: Monitor changes in labor laws and regulations affecting payroll and benefits, updating policies and procedures as needed to mitigate organizational risk and ensure legal compliance.

Qualifications & Skills

• Education: A Bachelor's degree in Human Resources, Business Administration, or a related field
• Experience: Several years of progressive experience in HR operations, with a strong focus on HRIS management, payroll, and benefits administration.
• Technical Skills: Proficiency in major HRIS platforms and an understanding of data analysis and reporting tools. The ability to translate technical specifications to non-technical stakeholders is crucial.
• Leadership & Project Management: Strong leadership, project management, and problem-solving skills are essential for coordinating cross-functional teams and leading change management initiatives.
• Communication: Excellent verbal and written communication skills to effectively communicate complex information to employees at all levels of the organization.

Ripple Talent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, medical or mental disability, family care status, marital status, veteran status, sexual orientation, or any other personal attribute or basis protected by federal, state, or local law.