What are the responsibilities and job description for the Tournament Official position at Ripken Baseball?
Overview:
As a successful Tournament Official, you will learn how to assist with all phases of tournament operations at the Ripken Experience in Myrtle Beach, SC from October 2025 - November 2026.
Responsibilities:
- Assist the staff with the execution of youth baseball tournaments at a world-class facility
- Announce games, serve as a rules consultant, and provide customer service to our guests at a designated field
- Convey and maintain a high level of professionalism at all times, while providing extraordinary external and internal customer service
- Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand, working with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants
Qualifications:
Required:
- Prior work experience in a customer service environment
- Prior Baseball experience (playing or coaching)
- An outgoing, friendly personality and excellent communication skills, strong initiative, and high-energy
- Strong detail-orientation
- Ability to problem-solve
- Excellent time-management skills
- A passion for sports
- Work Schedule will vary; nights and weekends and holidays will be required based on business needs
Working Conditions / Special Physical Requirements:
- Regular lifting of heavy items of 20 pounds or more
- Exposure to extreme heat or cold
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