What are the responsibilities and job description for the Fall Tournament Operations Intern position at Ripken Baseball?
- Job Title: Fall Tournament Operations Intern
- Entity: The Ripken Experience - Pigeon Forge
- Reports To: Senior Manager, Event and Hospitality Operations
- Pay Rate: $10/hr.
- Location: Pigeon Forge, TN
- Anticipated Start Date: September 2026
- End Date: November 2026
Position Summary:
As a successful Intern, you will be responsible for assisting with operations during our fall weekend events at the Ripken Experience in Pigeon Forge, TN. This is a paid Internship, while also being able to earn college credit.
Key Responsibilities:
- Work directly under the Event Coordinator in assisting him/her with rosters, welcome packets, and paperwork before each tournament
- Serve as a tournament official, maintaining a working knowledge of rules and procedures, announcing games and operating scoreboards
- Serve as a customer service representative to the coaches. Answer questions as they pertain to their tournament
- Work directly with front office personnel to successfully execute all tournaments
- Perform basic grounds crew duties such as field work and filling water coolers
- Execute basic cleaning duties which include but are not limited to, sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trash
- Assist Concessions and Retail Managers as needed. Responsibilities include, but are not limited to, cashier, grill, restocking retail floor
- Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service
- Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand
- Work with staff to achieve objectives effectively and efficiently while providing a once -in-a lifetime experience for participants
Qualifications:
Required:
- Bachelors Degree or working towards Bachelors Degree in related field
- Computer skills, particularly in Excel and Word
- Excellent verbal and written communication skills
- Strong work ethic
- Team player who is willing and able to listen and learn
- Ability and commitment to work long hours, including weekends, depending on business needs
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