Ticket Operations Intern

Shoot your shot and become a part of the team behind the team.

Our Ticket Operations internship is the opportunity you've been waiting for, so don't let the shot clock run out! Deadline to apply is May 15th by 6 p.m. PST.

As our Ticket Operations Intern, you'll spend the 2025-2026 NBA Season supporting our Ticket Operations team by learning customer databases and ticketing software, providing a seamless experience for our guests, and supporting innovative initiatives in ticket services.

About the Internship:

• Internship Duration: August 26, 2025 to April 24, 2026, with the potential for an extension.
• Part-time Commitment: Expect to work an average of 28 hours per week.
• Location: Portland, Oregon; this is an on-site role, not remote.
• Industry: Dive into the dynamic world of Sports & Entertainment, gaining exclusive behind-the-scenes insights into what it truly means to be part of the team behind the team.

As our Ticket Operations Intern, you will:

• Work in Archtics to build customer accounts for Blazer games and Rose Quarter events
• Work in Ticketmaster and Archtics to process, pay and CRM orders.
• Provide support to fans and Ticket Operations team at all Trail Blazers home games.
• Aid with suite processing and fulfillment. 
• Complete data entry and reporting as needed.
• Test purchase flow processes and identify areas for improvement.
• Provide additional support to the Ticket Sales & Service team and organization as needed.

Apply to be our next star if you:

• Are at least 18 years of age.
• Are in the process of or have recently obtained a degree in Hospitality, Communications, Business, or a related degree with transferrable skills.
• Have prior event and/or customer service experience, preferred.
• Demonstrate the ability to work optimally as a team with people of a diverse set of backgrounds and abilities.
• Can prioritize, manage multiple projects and deadlines, and stay organized with attention to detail in a fast-paced environment.
• Maintain a high level of confidentiality and exercise discretion when working with sensitive or proprietary information.
• Are available to work a flexible schedule, which could include office hours, Trail Blazers home games, and evening/weekend responsibilities.

Don’t meet every single requirement? At Rip City, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Internship Program Incentives:

• Pay: $21/hour
• Career development opportunities through Leadership Lunch & Learns, participation in company-wide initiatives and trainings, and a dedicated team of People & Culture professionals to support you through your entire internship.
• Group internship activities where all interns in differing departments participate in fun activities on and off campus.
• Participation in the end-of-season Internship Expo, an opportunity to further build your network and have the business to see your internship experience and projects highlighted.
• Plus, perks like discounted tickets to Blazer games, Rose Quarter events, and Regal Cinema, 50% off monthly TriMet passes, free employee parking, and more!

How to Stand Out: Next Steps for Applicants

Ready to score a slam dunk in your career? Here’s how to put your best foot forward:

⏱️Apply on Time. Applications must be submitted by May 15th at 6pm Pacific Time.

📃Upload Your Resume. Although not required, resumes are strongly encouraged.

✨Share Your Why. Be prepared to answer a short-answer question about why this opportunity matters to you – take time to make your response thoughtful and specific.

Due to the anticipated volume of applications, we are unable to respond to individual phone inquiries or follow-up emails. If you are selected for an interview, you will be contacted directly.

Offers of employment are conditional upon the results of a background investigation. We consider qualified applicants with criminal histories and review results on an individual basis.

The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.