What are the responsibilities and job description for the Patient Growth Associate position at Rios Center for Plastic Surgery?
Patient Growth Associate - Confia Plastic Surgery
McAllen, TX | Full Time | Base $52,000 | OTE up to $150,000
This is not a scheduling role. This is not a coordinator role. This is a growth role for someone who thinks like an entrepreneur, executes like an operator, and genuinely loves building relationships that drive results.
Who We Are
Confia Plastic Surgery is a premier transformation center in McAllen, TX with over 55 years of legacy and a mission to help patients reclaim their confidence. We are scaling fast, growing 30 percent year over year, and building the team that takes us to a nationally recognized brand. Every person we hire is a key piece of that story.
What You Will Do
You will report directly to Dr. Luis Rios and own the full patient growth engine outside the consultation room. That means developing and executing business development strategies to drive new patient volume, managing and reactivating our existing patient database, overseeing lead follow-up pipelines across Meta ads and social media channels, coordinating appointment availability and scheduling to maximize OR utilization, identifying partnership and referral opportunities in the community, and bringing creative ideas directly to leadership to grow the practice.
This role sits at the intersection of patient experience, business development, and operational execution. You will have a direct line to the physician CEO and your ideas will be heard and acted on.
What You Bring
You are a natural relationship builder who also loves digging into numbers and systems. You are proactive, not reactive. You do not wait to be told what to do, you see the opportunity and move toward it. You are comfortable with CRM tools, have strong communication skills in English and Spanish, and you get genuinely excited about helping people take a step that changes their life. Experience in healthcare, aesthetics, business development, or patient relations is a strong plus.
What We Offer
Base salary of $52,000 per year with on target earnings above $150,000 through a performance structure tied directly to patient growth and revenue outcomes. You will work directly alongside the physician CEO, have real influence over the direction of the practice, and be part of a team that celebrates every win together.
This is a rare opportunity to step into a high-visibility growth role at a practice that is building something the region has never seen before.
How to Apply
Submit your resume and a short video no longer than two minutes. Tell us about a time you identified an opportunity nobody else saw and what you did about it. Applications without a video will not be considered.
Send to applyrios@riossrugery.com / garcos@riossurgery.com with the subject line: Patient Growth Associate - [Your Name].
Salary : $52,000