What are the responsibilities and job description for the Medical Front Office/Referral Coordinator position at RIO Orthopedics & Sports Medicine?
We are looking for a competent Medical Front Office Assistant. The Medical Front Office Assistants greet patients and manages flow of visitors into the office while maintaining efficiency in a fast-paced environment and providing quality customer service to all patients.
Responsibilities
- Answer, triage and route incoming patient calls to appropriate staff
- Referrals and insurance authorizations
- Appointment scheduling
- Scheduling New patients from incoming patient referrals
- Patient check-in/check-out
- Verify patient medical benefits
- Additional front office duties as assigned
Skills
- Proven experience in a Medical Office setting
- Proven experience working with insurance referrals and authorizations
- Working knowledge of insurance benefits
- Working knowledge of Workers Comp a plus
- Knowledge of using Practice Management and EHR software
- Working knowledge of office equipment
- Excellent organizational and time management skills
- Excellent written and verbal communication skills
- Proficiency in MS Office
- Basic understanding of orthopedic knowledge
- Ability to multi-task through out the day
Bilingual Spanish is a Plus
Pay is negotiable depending on experience.
Administrative Duties:
- Scheduling
- Answering and routing phone calls
Setting:
- Medical
Benefit Conditions:
- Waiting period may apply
Work Remotely
- No
Job Type: Full-time
Job Type: Full-time
Base Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Experience:
- authorization / referral : 2 years (Preferred)
Ability to Commute:
- North Richland Hills, TX 76180 (Required)
Work Location: In person
Salary : $16 - $20